Department Assistant - Samhealth Test account

• JOB SUMMARY/PURPOSE
  • Performs a wide range of secretarial and clerical support to ensure efficient operation of the department.
• DEPARTMENT DESCRIPTION
  • The site Quality Improvement team directs and advises hospital stakeholders on priority projects, in alignment with system priorities, to assess and improve the quality of patient care. The team supports the system quality and patient safety management system policy and directs efforts through the HRO principles and evidence-based quality methodologies.
• EXPERIENCE/EDUCATION/QUALIFICATIONS
  • High school diploma or equivalent required.
  • Experience and/or training with computer applications required.
  • Two (2) years experience in a position of similar complexity and responsibility required or equivalent college level course work.
  • Experience and/or training with medical terminology preferred.
• KNOWLEDGE/SKILLS/ABILITIES
  • Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology.
  • Communication - Proficient communication skills in dealing with hospital employees, customers and external organizations. Ability to show tact and professionalism in dealing with a variety of people and to communicate and listen effectively in an appropriate and positive manner.
  • Customer Service - Knowledge of principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction.
  • Computer Literacy - Proficient computer skills in department applications.
  • Time Management - Ability to organize, plan and prioritize work to complete within required time frames and to follow-up on pending issues. Ability to perform multiple tasks simultaneously and thrive in dynamic fast-paced environments and under pressure.
  • Confidentiality - Knowledge of State and Federal (HIPAA) laws pertaining to confidentiality of protected health information. Ability to comply with laws and maintain confidentiality of patient information.
• PHYSICAL DEMANDS

  • Rarely
    (1 - 10% of the time)

    Occasionally
    (11 - 33% of the time)

    Frequently
    (34 - 66% of the time)

    Continually
    (67 – 100% of the time)

    CLIMB - STAIRS

    LIFT (Floor to Waist: 0"-36") 0 - 20 Lbs

    LIFT (Knee to chest: 24"-54") 0 - 20 Lbs

    LIFT (Waist to Eye: up to 54") 0 - 20 Lbs

    CARRY 1-handed, 0 - 20 pounds

    CARRY 2-handed, 0 - 20 pounds

    BEND FORWARD at waist

    KNEEL (on knees)

    STAND

    WALK - LEVEL SURFACE

    ROTATE TRUNK Standing

    REACH - Upward

    PUSH (0-20 pounds force)
    
    PULL (0-20 pounds force)

    SIT

    ROTATE TRUNK Sitting

    REACH - Forward

    MANUAL DEXTERITY Hands/wrists

    FINGER DEXTERITY

    PINCH Fingers

    GRASP Hand/Fist

    None specified

PI241716270