Dental Office Scheduling Coordinator - $19-22/hour at Beacon Hill Staffing Group, LLC

Charlotte, NC 28203

About the Job

Dental Treatment and Scheduling Coordinator

Job Description:

We are seeking a Dental Treatment and Scheduling Coordinator to join our dynamic team. In this role, you will be responsible for managing the treatment planning process and coordinating appointments for our dental practice. Your primary duties will include:

Treatment Coordination:

Collaborating with dentists to create comprehensive treatment plans for patients.
Educating patients on their treatment options, procedures, and associated costs.
Ensuring that patients understand their treatment plans and answering any questions they may have.
Coordinating with insurance providers to verify coverage and obtain pre-authorizations as needed.
Following up with patients to schedule treatment appointments and answer any post-consultation questions.

Appointment Scheduling:

Managing the dental practice schedule to optimize efficiency and minimize downtime.
Scheduling appointments for various dental procedures, including cleanings, fillings, and surgeries.
Confirming appointments with patients via phone, email, or text message.
Rescheduling appointments when necessary due to cancellations or emergencies.
Maintaining accurate patient records and updating treatment plans as needed.

Patient Communication:

Providing excellent customer service to all patients, both in person and over the phone.
Addressing patient concerns and resolving any issues related to scheduling or treatment.
Serving as a liaison between patients and dental staff to ensure a smooth and positive experience.
Following up with patients after appointments to gather feedback and address any concerns.

Administrative Tasks:

Performing general office duties, such as answering phones, filing paperwork, and managing patient files.
Processing payments, verifying insurance information, and coordinating financial arrangements with patients.
Assisting with billing and coding procedures as needed.
Maintaining cleanliness and organization in the front office area.

Qualifications:

High school diploma or equivalent; additional education or certification in dental assisting or office administration is preferred.
Previous experience working in a dental office or similar healthcare setting is highly desirable.
Proficiency in dental software systems (e.g., Dentrix, Eaglesoft) and Microsoft Office Suite.
Excellent communication and interpersonal skills, with a friendly and professional demeanor.
Strong organizational skills and attention to detail.
Ability to multitask and prioritize tasks in a fast-paced environment.
Knowledge of dental terminology, procedures, and insurance practices.

Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.

If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/

Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.

Company Profile:

Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.

Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.

Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.beaconhillstaffing.com.

We look forward to working with you.

Beacon Hill. Employing the Future (TM)