Dental Office Manager - Apache Dental Center

When families in Apache Junction, AZ and the surrounding areas want quality dental care for beautiful, healthy smiles, they turn to Apache Dental Center. As a full-service dental office, we offer a wide range of comprehensive dental services, including general and family dentistry, cosmetic dentistry, and restorative dentistry. What's more, with our commitment to using modern technology and contemporary clinical techniques, we can help your entire family enjoy comfortable and efficient treatments with every visit to our office.

To learn more about our office, check out our website here: https://www.apachedentalcenter.com/about-us/

Job Description: 

Our practice managers serve as leaders and are the heart and soul of the practice.  They focus on partnering with our doctors to optimize practice performance and provide the best patient experience.  By joining our team, you will have: 

• Work Life Balance

• 3 weeks PTO & 8 Paid Holidays 

• Paid Parental Leave 

• Medical/Vision/Dental Benefits 

• 401k Match 

• Professional Growth and Career Advancement Opportunities 

Key Responsibilities 

• Post insurance and patient payments, verify insurance, and appeal denied insurance claims 

• Check in patients and preparing and presenting large or complex treatment plans 

• Run daily, weekly, and monthly reports from practice management system 

• Ability to interpret P&L statements and formulate business plans with goals and objectives 

• Formulate labor planning, implement business policy and procedures, and determine annual goals. 

• Conduct daily huddle meetings and weekly/monthly meetings that are forward focused 

• Establish schedules and work assignments for team members according to workload, space, and equipment 

• Interview and select top talent while creating long term strategies for employee retention and create individualized on-boarding plans for new team members 

• Identify growth areas, provide coaching, train, and create development plans for team 

• Advise and influence partner doctors to create office operational plans  

• Attend community board meetings and develop key outside community partnerships 

• Ability to delegate tasks effectively 

• Proactively manage performance expectations 

• Prioritization of competing commitments and initiatives 

• Ability to manage up, across and down effectively 

• Strong verbal and written communication 

• Customer service experience 

• Leadership and management experience  

• Dental office experienced (preferred) 

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  

Working Environment & Physical Requirements  

Working conditions include those typically seen in an office environment. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift to 15 pounds at times.