Dental/ Clinical Support Representative - East Liberty Family Health Care Center

Dental front desk receptionist is on the front line of the dental experience offering a professional, cheerful, and comfortable atmosphere all while staying in accordance with FQHC (Federally Qualified Health Care Center) guidelines.

QUALIFICATIONS

•High School diploma or equivalent; Associate degree or higher preferred, but not required
•Must be able to speak, read, write, and understand English (Spanish beneficial)
•Administrative experience, preferably at an FQHC
•MS Word, Excel, and Outlook experience required
•Knowledge of insurance verification; dental, medical, and behavioral health
•Must have reliable transportation to be able to travel to different locations

KEY RESPONSIBILITIES

•Take/ Process payments
•Identify and recommend solutions to team members for any office issues or problems that arise.
•Review daily dental office collections and pre-check for Finance/Accounting
•Manage verification of insurance to ensure accurate billing

•Register new patients with current insurance information and manage sliding fee application.

•Prepare reports on dental office activities and performance as needed.

* All other duties as assigned by the supervisor/manager.