Sr Service Rep - Lincare Holdings

The Sr Service Rep performs equipment set ups, specifically concentrators, durable medical equipment, etc. in a professional, safe, and timely manner. This equipment is placed in apartments, private homes, clinics, hospitals, nursing homes, and other areas where people with respiratory problems are treated.

      • Complete equipment orientation checklists for new equipment and other necessary paperwork as required for new patient set up

      • Instruct patient in the safe and proper use of equipment

      • Make oxygen deliveries (cylinder and concentrator) and equipment checks on a daily route as determined by patient base and routing system

      • Deliveries may include refilling reservoirs with liquid oxygen from a van mounted tank

      • Perform minor equipment repairs and preventative maintenance on equipment both in the home and at the center

      • For equipment repairs requiring other than minor repair work equipment is to be packaged for shipment to the manufacturer or their designee

      • Responsible for equipment maintenance per schedule recommended by the manufacturer

      • Maintain company vehicle in clean and orderly manner

      • Make daily inspections and complete proper paperwork

      • Maintain established preventative maintenance schedule

      • Clean rental equipment when returned to the center in accordance with policies and procedures

      • Maintain cleanliness and organization of warehouse/storage area

      • Follow FDA guidelines pertaining to cylinder tracking and oxygen analyzer testing

      • Follow policies as indicated in the operations manual and training manuals, including those found in the Safety & Regulatory manual regarding General Safety, OSHA (includes the proper use of Personal Protective Equipment), DOT (includes adherence to the Vehicle Safety Disciplinary Policy), FDA, and Emergency Planning

      • Work as on-call service representative evenings and weekends on an as scheduled basis

      • Frequency is determined by the center size and the number of employees available to share in the responsibility

      • Must respond in a timely manner and record information on Service Call Report

      • May serve as a backup to other employees for vacation, illness, and other periods of absenteeism

      • Overtime may be required

      • Act as group leader for service representatives

      • Oversee warehouse operations

#DD

      • must have good interpersonal, verbal, and writing skills

      • Must be computer literate

      • Must have or be able to get a Commercial Driver's License (CDL) and be DOT qualified or DOT certifiable

Education and Experience:

      • High school diploma or general education degree (GED), or one to three months related experience and/or training, or equivalent combination of education and experience

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled