Deductions Representative (Part-Time) - Leviton Manufacturing

About Leviton:

At Leviton, we build what's next to light, power, and connect everyday spaces, from electrical to lighting, to data networks, and energy management.  With over 115 years of history, Leviton develops thoughtful solutions that help make its customers' lives easier, safer, more efficient, and more productive.  We recognize that our people are our greatest asset.  We ASK questions, EMBRACE challenges, SEEK new perspectives, and ANTICIPATE what comes next.  It's about each person bringing skills and passion to a challenging and constantly changing world.

 

 

Overview:

Are you ready to kick-start your career? The Leviton Finance team is looking for a Part-Time Deduction Representative I to join the Credit, Accounts Receivable & Claims department. We need individuals who thrive on challenges and are eager to learn.  This rare, part-time opportunity will be responsible for processing incoming emails, and entering returns and credit into Leviton’s systems.  This position is part of the Credit, AR & Claims Finance Department.

 

Other responsibilities will include evaluating, processing, and resolving customer claims (deductions), working together with customers and various internal departments. This position provides opportunities for growth with on-the-job training and job skill development through challenging work, collaboration with seasoned professionals and management support.

Responsibilities:

• Process incoming email requests for return and credit requests.
• Record returns and credit memos via data entry in Leviton’s systems.
• Interface with various departments such as outside salesforce, logistics, warehouse personnel, accounts receivable, and customers to enter returns and credit memos.
• Escalates unresolved issues to management in a timely manner.
• Chargeback and collect on invalid deductions.
• Participate in training new personnel, as well as cross training existing personnel.
• Build rapport and maintain relationships across the organization that will assist in resolving root cause problems that cause deductions.
• Sustain transactional productivity per department’s guidelines.

Qualifications:

• Must have a good working knowledge of Microsoft Office, Excel
• Must have good analytical and organizational skills.
• Good problem-solving skills
• Excellent communication and customer service skills.
• Capability to work both independently and in a team environment.
• Ability to thrive in a high-volume environment.
• This position is Part-Time, 29 hours per week is preferred.

Education & Experience:

• Must have a High School diploma or equivalent.
• Entry level Position, up to 2-3 years’ experience in general office practices preferred.

What We Offer:

Comprehensive benefits include:

• Medical, dental, and vision insurance programs
• 401K plans with employer-matching contributions
• Tuition reimbursement
• PTO
• Paid holidays
• Volunteer time off

For more information about benefits, please go to: https://careers.leviton.com/benefits

 

Leviton is an EEO/AA Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

 

Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

 

The future looks brighter than ever.  Join our team now!

Salary Range:$20.00 - $25.00 per hour:#IND2, #LI-AS1, #LI-Onsite