Debt Collector - Illinois Employer
Des Plaines, IL
About the Job
This job was posted by https://illinoisjoblink.illinois.gov : For more
information, please see:
https://illinoisjoblink.illinois.gov/jobs/11995410
D & A Services is an experienced debt collection agency that services
the largest debt purchasers as well as direct bank issuers. We were
established in 2010 and we pride ourselves in delivering great service
to our clients and customers.
Are you goal-oriented, have a positive attitude, looking to achieve
excellence, and like working in a fast-paced environment? Our base pay
is between $17.00 and $23.00 per hour, along with a benefits package
that includes a 401(k) plan, BC/BS medical, dental, vision, CASUAL DRESS
CODE and more! We have an uncapped bonus structure which rewards Debt
Collectors for generating revenue.
Position Overview:
We are seeking a highly motivated and results-driven individual to join
our team as a Debt Collector. As a Debt Collector, you will be
responsible for contacting and negotiating with individuals or
businesses who owe outstanding debts to our organization. Your primary
objective will be to recover overdue payments and ensure the timely
collection of outstanding debts. This position requires excellent
communication, negotiation, and persuasion skills, as well as a firm
understanding of relevant laws and regulations governing debt
collection.
Location: This role is 100% On Site.
Schedule: No evenings or weekends.
Responsibilities:
1. Identify and locate debtors by utilizing various available tools and
resources.
2. Initiate contact with debtors through phone calls, emails, letters,
or in-person visits to discuss outstanding debts.
3. Conduct thorough investigations to verify debtors' information,
including current contact details, employment status, and financial
capabilities.
4. Explain the nature of the debt owed and provide clear instructions on
the necessary actions to resolve the outstanding balance.
5. Negotiate payment arrangements or settlement options with debtors,
based on financial analysis and evaluation of their ability to repay.
6. Maintain accurate and up-to-date records of all interactions,
conversations, and payment agreements with debtors.
7. Escalate difficult or uncooperative debtors to the appropriate legal
channels or external agencies, following internal protocols and
guidelines.
8. Handle inquiries or disputes from debtors and provide clear and
informative responses to address their concerns or questions.
9. Collaborate with internal teams, such as credit analysts and legal
advisors, when necessary to ensure efficient debt recovery processes.
10. Stay informed about relevant laws, regulations, and industry
practices related to debt collection to ensure compliance and avoid
legal issues.
11. Meet individual and team targets and objectives, as established by
management, regarding collection rates and overdue payment recovery.
Qualifications:
1. Basic Computer Skills and the ability to navigate the internet
2. Proven experience as a Debt Collector at a third party, credit
collector.
3. Strong knowledge of debt collection laws, practices, and
regulations.
4. Excellent oral and written communication skills, with the ability to
develop rapport and influence debtors during negotiations.
5. Outstanding negotiation, problem-solving, and decision-making
abilities.
6. Effective time management and organizational skills with the ability
to handle a large volume of accounts simultaneously.
7. Proficient in using debt collection software or customer relationship
management (CRM) tools.
8. Ability to remain calm and professional when dealing with challenging
or irate debtors.
9. Strong attention to detail and accuracy, ensuring that all records
and documentation are complete and error-free.
10. Results-oriented mindset with a strong determination to achieve
collection targets and resolve outstanding debts.
D & A Services is an Equal pportunity Employer and does not
discriminate based on race, color, religion, sex, sexual orientation,
gender identity, national origin, age, disability, or genetic
information.
#DebtCollector #closing #CallCenter
#CreditCardCollections#ThirdPartyCollections#Negotiator#ThridParty
information, please see:
https://illinoisjoblink.illinois.gov/jobs/11995410
D & A Services is an experienced debt collection agency that services
the largest debt purchasers as well as direct bank issuers. We were
established in 2010 and we pride ourselves in delivering great service
to our clients and customers.
Are you goal-oriented, have a positive attitude, looking to achieve
excellence, and like working in a fast-paced environment? Our base pay
is between $17.00 and $23.00 per hour, along with a benefits package
that includes a 401(k) plan, BC/BS medical, dental, vision, CASUAL DRESS
CODE and more! We have an uncapped bonus structure which rewards Debt
Collectors for generating revenue.
Position Overview:
We are seeking a highly motivated and results-driven individual to join
our team as a Debt Collector. As a Debt Collector, you will be
responsible for contacting and negotiating with individuals or
businesses who owe outstanding debts to our organization. Your primary
objective will be to recover overdue payments and ensure the timely
collection of outstanding debts. This position requires excellent
communication, negotiation, and persuasion skills, as well as a firm
understanding of relevant laws and regulations governing debt
collection.
Location: This role is 100% On Site.
Schedule: No evenings or weekends.
Responsibilities:
1. Identify and locate debtors by utilizing various available tools and
resources.
2. Initiate contact with debtors through phone calls, emails, letters,
or in-person visits to discuss outstanding debts.
3. Conduct thorough investigations to verify debtors' information,
including current contact details, employment status, and financial
capabilities.
4. Explain the nature of the debt owed and provide clear instructions on
the necessary actions to resolve the outstanding balance.
5. Negotiate payment arrangements or settlement options with debtors,
based on financial analysis and evaluation of their ability to repay.
6. Maintain accurate and up-to-date records of all interactions,
conversations, and payment agreements with debtors.
7. Escalate difficult or uncooperative debtors to the appropriate legal
channels or external agencies, following internal protocols and
guidelines.
8. Handle inquiries or disputes from debtors and provide clear and
informative responses to address their concerns or questions.
9. Collaborate with internal teams, such as credit analysts and legal
advisors, when necessary to ensure efficient debt recovery processes.
10. Stay informed about relevant laws, regulations, and industry
practices related to debt collection to ensure compliance and avoid
legal issues.
11. Meet individual and team targets and objectives, as established by
management, regarding collection rates and overdue payment recovery.
Qualifications:
1. Basic Computer Skills and the ability to navigate the internet
2. Proven experience as a Debt Collector at a third party, credit
collector.
3. Strong knowledge of debt collection laws, practices, and
regulations.
4. Excellent oral and written communication skills, with the ability to
develop rapport and influence debtors during negotiations.
5. Outstanding negotiation, problem-solving, and decision-making
abilities.
6. Effective time management and organizational skills with the ability
to handle a large volume of accounts simultaneously.
7. Proficient in using debt collection software or customer relationship
management (CRM) tools.
8. Ability to remain calm and professional when dealing with challenging
or irate debtors.
9. Strong attention to detail and accuracy, ensuring that all records
and documentation are complete and error-free.
10. Results-oriented mindset with a strong determination to achieve
collection targets and resolve outstanding debts.
D & A Services is an Equal pportunity Employer and does not
discriminate based on race, color, religion, sex, sexual orientation,
gender identity, national origin, age, disability, or genetic
information.
#DebtCollector #closing #CallCenter
#CreditCardCollections#ThirdPartyCollections#Negotiator#ThridParty
Source : Illinois Employer