Dealer Development Specialist - Lumbermens Merchandising Corporation

LMC is the leading buying group for a network of independent building material companies across the US. As their buying group, LMC negotiates and facilitates procurement opportunities for the most desired brands in the lumber and building materials industry. We also work to provide operational support with focus on logistics, capital equipment, technology, and marketing. By leveraging the billion dollar buying power of our members, LMC ensures our members have a competitive edge to capture more of their local market share.

The service focused Dealer Development Specialist provides support to the Stockholder Relations division with a focus on prospect lead generation and providing research assistance to Regional Managers. Work is generally of a critical or confidential nature and the Specialist works diligently to demonstrate LMC values both internally and externally. This position requires work in our office Monday through Thursday, with the option to work remotely on Fridays, as well as the first Monday of each month.

• Maintain stockholder information regarding communications, shipping and personnel responsibilities using third party software.
• Contact incoming inquiries, process, and provide initial evaluation of Dun & Bradstreet analysis and forward reports to Regional Managers.
• Work closely with the Dealer Development Coordinator and assists with administrative support to Regional Managers, and V.P.
• Oversee Purchasing Clinic budget.
• Oversee stockholder orientations and maintain onboarding manual and procedures for successful new stockholder relationship building.
• Assist the VP, Business Development with special projects as required.
• Establish and maintain records and files of a highly confidential and sensitive nature containing Stockholder information.
• Based on knowledge of corporate policies and operations, run and create complex reports, financial data and correspondence requiring interpretation, judgment and initiative.

• Promote and coordinate purchasing clinics and prospect clinics.
• Assist with departmental projects such as mapping geography for prospecting purposes and assisting with committee admin or coordinating regional meetings.
• Provide guidance to internal personnel regarding corporate policy and procedures interpretation and compliance.
• Facilitate problem resolution for stockholders when multiple LMC departments are involved, including analyzing problems, determining approach, compiling and analyzing data, and preparing reports/recommendations and follow-up.
• Coordinate activities between departments and outside parties. 
• Interact with company personnel at all organizational levels to gather information and prepare reports. 
• Coordinate executive's agenda and travel arrangements.
• Manage the department's responsibilities at the LMC show including the booth and various Stockholder / staff meetings.
• Relay messages and decisions to management, other internal personnel, and external personnel, to keep them informed of project or program status and performance.
• Perform other duties as required and/or assigned.  

• Five (5) to seven (7) years related experience in a business environment.
• High School Diploma or equivalent required.  Associates or Bachelor’s Degree in Sales/Marketing, Business, or other related discipline preferred.
• Strong working knowledge of Excel, Word, Power Point and other computer software
• Excellent administrative and organizational skills.
• Excellent customer service focus and skill set.
• Excellent verbal and written communication skills, including the ability to communicate with internal and external contacts, both in writing and verbally. 
• Ability to organize, prioritize, and initiate work.
• Strong math aptitude including ability to perform basic mathematical calculations and work accurately with numbers.
• Ability to act independently applying discretion, judgment, and tact in a highly sensitive environment with changing priorities.
• Ability to learn and retain considerable knowledge of the company's policies and operations.
• Considerable knowledge of the co-op business is preferred.
• Ability to travel and work overtime as needed.
• Ability to maintain confidentiality and exercise discretion.

Why join LMC?

LMC supplies products and services to the home building industry, which is seeing considerable growth with exciting new products, advanced building technologies, and home improvement innovations. The LMC team uses its knowledge and expertise in an entrepreneurial atmosphere to further the growth of our independent member companies. The average tenure of LMC staff is fifteen years or more, and there is a strong sense of camaraderie and pride in our customer-focused culture. Being a part of an established forest products and building materials buying group that helps locally owned, independent businesses succeed is truly a rewarding experience.

Check out our benefits & perks!

• Incentive programs for all employees
• Traditional and Roth 401k Plans with Generous Company Contributions
• Medical, Dental and Vision Insurance with Flexible Spending Accounts
• Competitive Vacation and Paid Holidays
• Life Insurance Along with Short and Long Term Disability
• Continuing Education Tuition Assistance
• Walking distance to the train station and local eateries
• Employee team building, company gatherings and participation in various charity events
• Located in the beautiful neighborhood of Wayne, PA

Come Be a Part of Something Bigger!