DDI Solutions Architect - American International Group

At AIG, we are reimagining the way we help customers to manage risk. Join us as a DDI Solutions Architect to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.

Make your mark in Information Technology

At AIG, technology is at the heart of everything we do, from underwriting risks to processing claims. The Information Technology team equips our colleagues with the latest tools to complete their work efficiently and with the highest standards of excellence. The team is responsible for shielding the company’s systems from security risks, while designing technology strategies that enable AIG’s businesses to achieve their goals. AIG’s Information Technology functions include enterprise architecture, software and systems engineering, cybersecurity, and technology risk and compliance.

How you will create an impact

The DDI Solutions Architect will be responsible for DNS, DHCP and IPAM Network Infrastructures globally. This will include architecture / design, implementing and maintaining a large and complex global environment.  

• Design and architecture of a global BlueCat DDI network infrastructure.
• Lead architect responsible for designing, developing, and managing a large and complex deployment of DNS, DHCP and IPAM infrastructure to meet the organizations business needs.
• Responsible for managing address allocations and integrity of the data in the IPAM, ARIN, RIPE, APNIC and Domain Registrars
• Recommend network improvements, including cost/benefit analysis, to meet changing business requirements.
• Development of service and technology standards across the network footprint
• Partner with vendors to select appropriate technical solutions.
• Collaborate with stakeholders to develop consensus, drive results, and execute projects across the organization on time and within budget.
• Manage several simultaneous projects from conception through implementation.
• Develop and maintain standards and designs for DDI network infrastructure and global IP registrars.
• Articulate design rationale, flexibly adapt solutions, and iterate designs when required.
• Work closely with senior management, and network engineering and operations teams.
• Enhances efficiency via automation when and wherever possible.
• Act as an escalation engineer for high severity network related production issues, work with engineers and various vendors to identify tactical and strategic solutions.

What you'll need to succeed

• Bachelor’s degree in Information Technology, or related field, such as Computer Science or Information Technology or equivalent experience.
• 10+ years of proven experience designing, deploying, and managing large-scale BlueCat DDI (DNS, DHCP and IPAM), project delivery with focus on performance optimization and scalability.
• BlueCat DDI Platform Certifications are required.
• Experience with Microsoft DDI and Open-source DDI (ISC BIND and ISC DNS, etc.).
• Experience implementing and managing DNS Security Extensions (DNSSEC)
• Deep understanding of network architecture designs with In-depth knowledge of DNS, NTP, IPAM, BIND, and DHCP.
• Ability to interpret DNS query and DHCP lease metrics to identify trends, problems, and/or opportunities to optimize performance and/or enhance security.
• Knowledge on network management and monitoring platforms
• Network Automation (Ansible, Python, etc.) a plus.
• Sharp troubleshooting faculties, deductive reasoning, and careful attention to detail.
• Independent and self-directed work ethic when participating in a collaborative environment.
• Excellent communication skills and the ability to collaborate effectively with technical and non-technical stakeholders.
• Dedicated commitment to service availability and quality user experience.
• Must be results driven with a strong sense of urgency.

Ready to step up to new challenges? We would love to hear from you.

For positions based in New York, the base salary range is $105,000-$148,000. For positions based in Jersey City, the base salary range is $99,000-$143,000. In addition, the position is eligible for a bonus in accordance with the terms of the applicable incentive plan. In addition, we’re proud to offer a range of competitive benefits, a summary of which can be viewed here:New_Hire_Benefits_Overview_202.pdf

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Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of belonging

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.  If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.  

AIG reserves the right to conduct a criminal background check, tailored to the requirements of a job, after a conditional employment offer is made. Unless otherwise required by law, AIG does not automatically exclude any applicant with a criminal conviction for a job or class or jobs. For more information about Philadelphia law specifically, copy and paste the following link within your browser: http://www.phila.gov/HumanRelations/PDF/BTB%20POSTER%20FINAL_3-9-16.pdf

AIG GLOBAL OPERATIONS, INC.