DDI Architect/Engineer at PC Network
PA
About the Job
Summary
PCN is looking for a seasoned DDI Architect/Engineer who is self-motivated and would enjoy the challenge of designing, transforming, and migrating complex DDI Infrastructure for large service providers, enterprises, and multinational clients.
This role will be a hands-on technical position dealing with TCPWAVE and BlueCat transformation of large national and multinational companies.
This position requires a successful drug screen and background check. To be considered for the position you must be eligible to work in the United States without sponsorship. We do not provide relocation assistance.
Be a Part of the PCN Team
Inquisitive. Honest. Collaborative. Our customers use these words to describe the PCN team. We understand that our employees are the foundation of our success now and in the future. Because of this, we encourage our team members to be individuals, supporting teamwork, entrepreneurism, and authenticity. We look for individuals who seek enriching experiences and challenges in their projects and career. Our philosophy of a successful employee includes making resources and tools readily available such as mentors and continuing education to facilitate long term success.
Equal Employment Opportunity Policy Statement
PC Network provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. PC Network complies with applicable laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation, and training.
PC Network expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of PC Network employees to perform their job duties may result in discipline up to and including termination.
PCN is looking for a seasoned DDI Architect/Engineer who is self-motivated and would enjoy the challenge of designing, transforming, and migrating complex DDI Infrastructure for large service providers, enterprises, and multinational clients.
This role will be a hands-on technical position dealing with TCPWAVE and BlueCat transformation of large national and multinational companies.
- Experience with TCPWAVE, BlueCat, BlueCat Edge and Microsoft is required. Must have expert understanding of Network Services, DNS (including DoT & DoH), DHCP, ISC BIND, NTP and Internet Protocols (TCP/UDP/IP v4 & v6)
- Must have 5 years Designing/Build/Migration experience of complex DDI systems in enterprise environments.
- Experience architecting, implementing and configuring OEM platforms TCPWAVE and BlueCat
- Experience with Microsoft DNS & DHCP, as well as Open source such as ISC BIND and ISC DNS, etc.
- Proven experience planning and executing migrations to or from the various DDI OEM platforms.
- Experience working with Sr. Management supporting incident escalation bridges, as well as driving whiteboard and discovery sessions.
- Experience monitoring alert notifications, as well as investigation and troubleshooting of issues
- Experience leading Service Restoration and Root Cause Analysis Activities
- Scripting and automation skills using Perl and Python is required.
- Expertise with RESTful APIs, and tools to test them such as Postman
- Knowledge of switches, routers, load balancers and firewalls and their interactions with DDI is a must
- Knowledge of Operating Systems such as Windows, Linux, UNIX, etc.
- Must be able to configuring & troubleshooting DNS & DHCP services
- Willing to monitor ticket queues and implement Business as Usual (BaU) customer requests
- Knowledge of how to test and implement upgrades and patches for DDI infrastructure
- Knowledge of how to perform equipment refresh planning and implementation
- Able to provide technical information and leadership for DDI services
- Able to document support activities in service management platform
- Able to develop and maintain customer specific DDI documentation
- Able to provide account and platform specific training to team members
- Able to identify opportunities for internal process enhancement
- Able to support continuous improvement initiatives
- Able to identify opportunities for automating repetitive tasks
- Able to provide exceptional customer service
- Willing to participate in on-call support rotation
This position requires a successful drug screen and background check. To be considered for the position you must be eligible to work in the United States without sponsorship. We do not provide relocation assistance.
Be a Part of the PCN Team
Inquisitive. Honest. Collaborative. Our customers use these words to describe the PCN team. We understand that our employees are the foundation of our success now and in the future. Because of this, we encourage our team members to be individuals, supporting teamwork, entrepreneurism, and authenticity. We look for individuals who seek enriching experiences and challenges in their projects and career. Our philosophy of a successful employee includes making resources and tools readily available such as mentors and continuing education to facilitate long term success.
Equal Employment Opportunity Policy Statement
PC Network provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. PC Network complies with applicable laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation, and training.
PC Network expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of PC Network employees to perform their job duties may result in discipline up to and including termination.