DC Area Manager - DSW

General Summary

The DC Area Manager (3rd Shift) is responsible for tactical execution of distribution related functions within the East Coast Logistics Center, as well as a greater depth of planning, operational control, exceptions management, succession planning, and communication within a specific area of focus and/or across an assigned shift. On a daily basis he/she is responsible for supervising subordinates and processes occurring within a specified area of responsibility and coordinating efforts with counterparts across all departments and shifts in an effort to achieve excellence in daily execution. 

Essential Duties and Responsibilities:

• Responsibility to oversee subordinates and multiple activities within a department and/or shift (Receiving, Case Pick/Putaway, Case Loops, Order Processing, Replenishment, Returns, Shipping, Ship Sort, Inventory Control, Wave Management, Value Added Services). 
• Coach, train, and oversee department leaders and provide on-going coaching to subordinates to ensure professional growth, adherence to Company policies, and performance standards. 
• Coordinate with the Facilities Manager to oversee safety, security, and building control activities in their area of responsibility. 
• Systems interaction encompasses management of transaction activities, as well as exceptions management, planning, and distribution flow through the facility. 
• Prioritize and monitor the completion of orders to ensure that all deadlines are met. 
• Track productivity levels of department to meet company standards and projections. 
• Direct communication with internal and external customers regarding operational activities and resolutions involving activities occurring during their period of responsibility. 
• Build and maintain relationships with all functional areas within the distribution center, Company employees, and vendors. 

Required Skills

• Prior working knowledge of appropriate systems strongly desired, including but not limited to WMS, automation, conveyor, unit sortation, shrink tunnels, auto labeling, collaborative mobile robots (CMR), automated mobile robots (AMR), Cubiscan, ProGlove, put-to-light
• Strong understanding of Lean/Six Sigma methodolgies  
• Familiarity with Microsoft Office Word and Outlook, and high proficiency with Microsoft Excel 
• Systems and informational management skills are at the moderate to expert level 
• Must have a working knowledge of distribution related processes, business concepts, and best practices. 
• Should be able to work with others, and manage outside vendors and customers. 
• Must have the ability and eagerness to work as part of a team, as well as lead others. 
• Proven ability to implement process improvement initiatives 
• Knowledge of proper business communication etiquette, and effective verbal and written communication skills. 
• Strong multi-tasking, organizational, detail, follow-up, and interpersonal skills 

Experience:

• Combined 4+ years in supervisor and management level positions overseeing 15+ associates, preferably in a distribution center environment
• Prior hands on experience with Warehouse Management System(s)

Preferred Qualifications:

• Previous experience with specific systems actively utilized within the facility -
  • HighJump/ Korber
  • SiSense
  • MicroStrategy
  • 6 River Systems AMR (Chuck)
  • AS400
  • UPS CampusShip
  • ADP Workforce Manager and/or Dayforce
  • Labor Management System(s), especially EasyMetrics and JobTrak
• Extensive exposure to an automated facility
• Experience overseeing a workforce consisting of both full-time/direct and staffing agency associates.

Education:

• Bachelor's degree in related field, preferred

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