Daytime Retail Cashier PT/FT - Ace Hardware
Lexington, MA 02420
About the Job
Shattuck Ace Hardware is your neighborhood hardware store, serving Arlington and the surrounding communities since 1857! Our mission is to provide you with the absolute best customer service while keeping an inventory of any and all products our customers desire.
General Summary
The Cashier is responsible for register transactions involving the sale and/or return of merchandise.
Hours Needed
Weekday hours - 7:30 - 3:00 Shift: Mondays, Tuesdays, Wednesdays, Thursdays, Fridays
Essential Duties & Responsibilities
Include the following. Other duties may be assigned.
Customer Service
• Project a positive representation of Bradford's Ace Hardware
• Greet customers entering and throughout the store. Thank customers by name, when possible, when they are leaving the store.
• Project a friendly, outgoing demeanor; work well with customers as well as associates.
• Clear customer checkout lines quickly and efficiently.
• Answer and monitor all calls and pages promptly, courteously, and effectively.
• Communicate any problem or issue that requires management assistance.
• Continually build a product knowledge base and possess the ability to assist customers with store layout and product location.
• Assist in pricing, stocking, marking, and bagging of merchandise.
Register Operations
• Follow all cash register transaction procedures.
• Adhere to any Store Support Center program or promotion that may require implementation at the cash registers.
• Participate in store and cashier meetings.
Front End Appearance and Upkeep
• Keep the front end, including checkout areas and entrance doors neat and clean at all times. Face and dust front end.
• Assist with keeping impulse counters stocked and faced, rotate fresh merchandise in as seasons change.
• Ensure fresh ads are stocked at all times.
• Ensure forms and supplies are stocked at all times.
• Assist with decorating the front end according to the Store Programs
• Inform management when merchandise returns need to be put away.
• Perform all other duties as assigned.
Other Essential Requirements
• Other Duties may be assigned.
Education/Training
High School or GED equivalent.
Experience:
Cashier experience preferred. Customer service experience preferred. Basic computer skills preferred.
Physical Demands:
Standing, walking, lifting (up to 25lbs), and climbing.
We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.