Database Marketing Analyst - Live! Casino and Hotel Maryland
Hanover, MD 21076
About the Job
Min Compensation:USD $54,450.00/Yr.Max Compensation:USD $68,750.00/Yr.Overview:
Why We Need Your Talents:
The Database Marketing Analyst is responsible for the successful execution of Marketing Campaigns, including but not limited to: campaign build, list generation, program build, execution, reporting. While reporting to the Loyalty Marketing Director, you will ensure the integrity and success of the Maryland Live! player tracking databases.
Responsibilities:
Where You'll Make an Impact:
- Gather criteria, build, and modify all Marketing Campaigns in Campaign Management Tool.
- Responsible for building programs in other supporting Marketing tools. As well as, program execution, list generations, troubleshooting, data validation, etc.
- Assists in gathering data used for analysis of Direct Mail Programs, Events, Promotions, Entertainment, and any other Marketing functions that are designed to increase revenue and loyalty.
- Assist in Program Proformas and Postformas.
- Responsible to ensure guests have an enjoyable gaming experience maintaining an accurate player tracking system. Ensures integrity of the data held within the player tracking system(s).
- Develops strong accountable working relationship with casino hosts, player club team to ensure accurate reporting and maintenance of player’s activity.
- Assist with other major Marketing programs.
- Respond to guest inquiries through multiple inbound channels in timely fashion.
- Other duties as assigned
Skills to Help You Succeed:
- Ability to:
- Read and write SQL
- Analyze and interpret departmental needs and results
- Solve complex problems Maintain strict confidentiality and integrity in customer information, financial data, marketing plans, and policies.
- Maintain a pleasant, friendly, and welcoming attitude.
- Maintain mental concentration for significant periods of time
- Strong Excel Skills
- Flexible schedule
- Team player
Must-Haves:
- Education:
- A four (4)-year degree in related fields or equivalent work experience.
- Experience
- One (1) to three (3) years of experience in database marketing and data analysis
- Must be able to obtain and maintain Gaming License as mandated by the Maryland Lottery & Gaming Control Agency and the Pennsylvania Gaming Control Board.
Physical Requirements:
- Ability to:
- Stand for extended periods of time.
- Reach for specific objects at short distances in local working area.
- Sit 60% of the time
- Occasionally lift up to 50 lbs
- Use of stairs and elevators
Perks We Offer You
- Comprehensive group health benefits for full-time and part-time Team Members and their eligible dependents. Other benefits for full-time and part-time Team Members include:
- Free Basic Life Insurance
- Free Short Term & Long-Term Disability
- Generous retirement savings options
- Paid Time Off
- Tuition Reimbursement
- On-site Wellness center for Team Members and eligible dependents (Maryland Property only)
- Training and pathways for career growth
- Robust Rewards & Recognition Programs
- Annual Merit Based Pay Increases
- Discretionary Performance Bonuses
- Discretionary Service Bonuses
- Free parking
- Free food and discounted meals
- Live! Hotel, Food & Beverage, and Entertainment Discounts
Life at Live!
Individuals chosen to be part of the Live! Team can expect:
- To be part of an exciting experience unlike any other in the market.
- To be given the power and responsibility to put service and community first.
- To come together as a strong team, while valuing and celebrating our diversity.
- To be given the tools, resources, and opportunity to grow in their career.
- To work hard and have fun.
- Live is a 24 hour /7 days per week high energy casino with a culture committed to fairness, teamwork, and most importantly FUN.
- The casino is large and fast paced, requiring the ability and energy to move about it with a true sense of urgency!
- Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
- You will work in an environment where smoking is allowed.
Source : Live! Casino and Hotel Maryland