Database Manager - MasterCard

Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results. Title and Summary Database Manager Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Overview We are looking for a highly capable database manager to enhance the performance of our organization's database. You will be creating and implementing standardized database management procedures, and overseeing the installation, security, and upgrading of our database. To ensure success as a database manager, you should possess extensive knowledge of database technologies and experience in a similar role. An outstanding database manager will be someone whose database management expertise translates into optimal database performance. Database Manager Responsibilities: • Be a problem solver and help to deliver timely complex initiatives and projects. • Proven track record in mentoring and coaching new technical talent within the organization by delegating more complex tasks with defined outcomes and timelines in skill development. • Manages a team including goal setting, performance appraisal processes, and providing timely feedback. • Proven track record in project management for team, departmental and/or program initiatives. • Ability to perform resource capacity planning to identify trends in resource capacity for internal team. • Proven track record in developing relationships by collaborating with technology teams and management for the development, maintenance, testing, implementation, and support of database technologies and associated software products. • Proven ability in setting priorities, objectives, and driving deliverables within database technology and demonstrating the understanding the financial and technological impact of the deliverables. • Experience creating and delivering presentations for internal learning, training events, and/or business discussions. • Contributes to financial analysis, planning, and forecasting to reduce total cost of ownership and allocate resources efficiently. • Lead and manage a diverse, multi-disciplinary global database team. • Advanced written and verbal communication skills to promote Database Engineering to internal and external customers. • 24x7 on-call duties may be required to support global operations and acts as an escalation point for technical issues within the database technologies and related infrastructure components. • Appreciation and understanding of database technologies including security, backup/recovery, architecture, networking, and administration functions. • Ability to lead the team in support of platform ideation, implementation, maturity, and stabilization through standardization and automation methods. • Responsible for all operational aspects for the teams including participation in production issues, managing resource assignments, completion of assignments, and scheduling of work. • Facilitates the resolution of complex problems by providing managerial operational support to maintain systems and platforms. • Assists with process improvement efforts to identify opportunities for efficiency, automation and/or reduction in time to deployment. • Partners with internal customers across development verticals to drive project completion and overseeing several initiatives around system and platform performance by providing project direction and technical advice. • Ensures the team successfully follows change management, problem management and incident management processes and procedures. Database Manager Requirements: • Bachelor's degree in management information systems (MIS), computer science, information systems, or information technology. • Advanced proficiency in Structured Query Language (SQL). • In-depth knowledge of database technologies, architecture, and data security. • Knowledge of best practices in database management. • Advanced analytical, leadership, and problem-solving skills. • Exceptional organisational skills and attention to detail. • Excellent interpersonal and communication skills. In the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more. Everyone wants easier ways to pay; we invent them. Checkout lines are slow; we speed them along. Merchants want more sales; we give them data and insights. People need financial access; we connect them. Corporate purchasing is complicated; we make it simple. Commuters are busy; we speed them on their way. Governments need greater efficiencies; we help create them. Small businesses are virtual; we give them access to a world of buyers. Retailers want to fight fraud; we provide the tools.