Data Services SME - Sierra Vista, AZ - DirectViz Solutions, LLC

DirectViz Solutions, (DVS) is a rapidly growing government contractor that provides strategic services that meet mission IT needs for government customers. DVS provides innovative information technology solutions to government clients through the knowledge and expertise of our dedicated employees. DVS is an employee centric employer that provides competitive compensation, comprehensive medical plans, 401k match, PTO accrual, professional development reimbursement, corporate funded technology certifications, and employee recognition and appreciation programs.

At DVS, we recognize that our employees are our number one resource. If you are a problem-solving people-person, apply today!

DVS is seeking a Data Services SME for a new opportunity at Ft. Huachuca in Sierra Vista, Arizona. A Secret clearance is required or the ability to obtain and interim Secret.

Job Duties:

• Operate and maintain VMware virtualized environments on diverse hardware platforms
• Troubleshoot complex issues using GUI, command line interface, and Windows PowerShell
• Work with remote customers and technical support vendors to resolve complicated hardware and software issues
• Utilize diagnostic tools to trace and resolve technical problems
• Utilize Army Enterprise Service Managed Platform (AESMP) to track and resolve problems impacting continued system operations and make recommendations for any corrective actions required
• Plan, coordinate, and document the use of revised/updated procedures, processes, and methods for the operations and maintenance of the Data Services infrastructure
• Provide "on-call" support after business hours, during weekends and holidays when required
• Willing to work overtime, holidays, and weekends as necessary

Minimum Requirements:

• Must be US Citizen eligible for DOD interim Secret clearance
• HS +4 or AA/AS +2 years IT experience/ education or BA/BS
• IAT II certification required (GSEC, Security+, SCNP, SSCP)
• EMC Storage Administrator, Symantec Certified Specialist, VMware CA or other on Ce list w/in 180 days
• Excellent team skills, must be thorough, must have excellent communications skills, written and verbal
• Ability to work in a dynamic cross-organizational team environment

Preferred Qualifications:

• Demonstrate initiative and be results oriented with flexibility and tenacity
• Demonstrate the ability to continuously adjust priorities to reflect changing circumstances
• Strong dedication to provide quality customer service
• Effective problem-solving skills and inherent decision-making ability
• Strong analytical skills including the ability to quickly identify the cause of issues with the system or determine if other teams need to be included in resolving an issue
• Ability to manage own projects including communications to customers as well as work as part of a larger team managed by a project manager

Work Environment:

• Work environment is normal for office setting

DirectViz Solutions, LLC (DVS) is an equal opportunity employer and prohibits discrimination and harassment against any employee or applicant for employment because of race, color, sex (including pregnancy), age, gender identity, creed, religion, national origin, sexual orientation, marital status, genetic information, disability, political affiliation, protected veteran status, or any other status protected by federal, state or local law.

DVS has a zero-tolerance policy for harassment, threats, coercion, discrimination, and intimidation. Employees may file a complaint or exercise any right protected by Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, Section 4212 of the Vietnam Era Veterans Readjustment Assistance Act of 1974, or the Veterans Employment Opportunities Act of 1998.