Data Entry Pharmacy Technician - Sweetgrass Pharmacy and Compounding

What We Have to Offer:

• Training and Development provided within role!
• Quarterly Bonuses for Full Time Staff
• Flexible Schedule.  You have evenings and Sundays off
• Medical Benefits – 2 plans to choose from BCBS, we pay 50% of employee’s premium and eligible 1st of the month 60 days after start date
• Voluntary Benefits from Companion Life – Dental, Vision, Life and Accidental Dismemberment and Death Insurance, Short Term Disability, Long Term Disability
• 401(k) with a company match
• Profit Sharing
• Paid Time Off – up to 120 hours a year
• Free Parking
• Snacks provided and occasional employee lunches
• Quarterly employee outings (Happy Hours, Stingrays, Riverdogs Games)

Our Mission: 

Sweetgrass Pharmacy and Compounding’s mission is to provide customers with the highest quality prescriptions and specialty compounded prescription medications. Convenience, service, and care will exceed our customers’ expectations. 

What We Are Looking For:

The ideal candidate has a passion for helping patients and has the following experience and background:

• Independent Pharmacy 
• Pioneer software 
• SC State Certified Pharmacy Technician (CPhT)

Job Overview

The Data Entry Technician primarily is focused on communicating with our physician practices and customers. You will be processing prescriptions and payments for orders in a timely and effective manner before sending them to the pharmacist for disbursement to production or the laboratory.  This is a full-time position based at our Carolina Park or Seaside Farms location.

Compensation based on experience and credentials

Responsibilities and Duties:

• Key prescription orders in a timely and accurate manner.
• Accurately gather and review customer’s billing/shipping information before an order is keyed.
• Responsible for contacting physician offices and patients to review and update their profile and insurance.
• Promptly responds to all customer inquiries and re-directs to applicable departments as needed.
• Promptly handle and resolve customer complaints in a professional manner.
• Urgently communicate with customers when orders have been delayed, cancelled or interrupted.
• Communicate payment requirements.
• Maintains compliance with company and HIPAA patient confidentiality requirements.
• Manage the SweetSync medication refill synchronization program. 
• May work in different areas of the pharmacy such as retail production, laboratory or cashier when needed.
• Other Duties As Assigned.

Education and Experience:

• High School Diploma or equivalent
• Minimum of 2 years related experience 
• State Pharmacy Technician Registration required
• CPhT State Certification Required
• Independent Pharmacy preferred

Knowledge, Skills and Abilities:

• Ability to ensure accuracy of entering patient information
• Pleasant demeanor and ability to handle a variety of customer service issues.
• Must be collaborative and able to perform as part of a team.
• Excellent Communication Skills.
• Ability to read, write, and perform simple math.
• Pharmacy Software – Pioneer a plus
• Ability to learn new software and programs (SweetSync)
• Ability to be coached