Data Entry 1 (POPA) - Zenith American

JOB TITLE: Contribution Accounting 1DEPARTMENT:Contribution AccountingJOB DUTIES:Contribution Accounting 1Creates and maintains accurate employee and employer records for administration of Plan benefits. Quote and explain eligibility as it relates to benefits of the Plan which include but are not limited to Medical, Dental, Vision, Eligibility, Self-Payments, Long and Short Term Disability, Life Insurance Benefits, HIPAA, COBRA, QMCSO, and Domestic PartnersAssist participant, union, employer, and providers with inquiries by telephone, fax, e-mail or mailBalance contributions received, process return checks, perform daily cut- offAll ERF functions and perform end day processCreate employer correspondence regarding no reports, discrepancies, cash reports, employer statements, and delinquenciesPerform back-up functions for Levels 1-4Provide front desk supportMust meet all departments' quality and production standards for this job, as provided on the work standards grid.JOB REQUIREMENTS:Minimum Education & ExperienceHS or GED Mental/Visual concentration or Manual DexterityRequires normal concentration easily learned simple movements. Computer OperationsPC literateTyping scores of 35 WPM and 10-key scores of 600 ksph Ability to learn company software which includes but is not limited to Contribution Accounting System (or its equivalent), Encounter Tracking (or its equivalent), Electronic Reference (or its equivalent), MS Outlook, MS Office, and MS ExcelPhysical Work EnvironmentNormal degree of physical effort in typical office environment with comfortable, constant temperatures and absence of objectionable elementsMay be subject to interruptionsMay be required to lift a maximum of 25 lbsMeets established attendance and punctuality guidelines. Customer FocusUnderstand customer needs, both internal and external. Quality FocusLooks for opportunities to provide the highest quality Maintains appropriate documentationWorks with other employees/departments to ensure timely and quality service. AnalysisSome analytical/problem solving Some research Mathematical proficiency preferred. PlanningSolid organizational skillsAbility to prioritize and multi-task. CommunicationSolid written and verbal skillsListens actively and communicates effectively with, co-workers, clients, employers and vendors.Interpersonal RelationsAssists, co-workers, clients, employers and vendors in a friendly, courteous, and professional manner.Uses courtesy in communication and working with Works with other employees/departments to ensure timely and quality servicePatience and rapport with others TeamworkWorks well in a team environment with minimal supervisionContributes to team tactics to meet defined Supports a work environment that is conducive to team Accepts team decisions and works toward implementation.Positive AttitudeHighly Demonstrates flexibility and resilience when faced with multiple demands and shifting priorities.IntegrityApproaches all business decisions and actions guided by sound personal and professional beliefs.High level of credibility andEarns trust by dealing honestly and following through on commitmentsTESTING: Pre-Employment Test for new hires to ZAS Typing Test 10-key