Data Coordinator for Registration and Scheduling - University of New Haven

Who we are:

The University of New Haven, founded on the Yale campus in 1920, is a private, coeducational university situated on the coast of southern New England. It’s a diverse and vibrant community of more than 10,000 students with campuses around the country and around the world. Within its five colleges, students immerse themselves in a transformative, career-focused education across the liberal arts and sciences, fine arts, business, engineering, public safety and public service. More than 100 academic programs are offered, all grounded in a long-standing commitment to collaborative, interdisciplinary, project-based learning.

The Data Coordinator for Registration and Scheduling will contribute to the Office of the University Registrar by maintaining data and related processes that ensure the integrity of academic records while contributing to the mission of the University as a whole. The Data Coordinator supports student registration for special populations who require an elevated level of customer service. The Data Coordinator also helps support the complex course scheduling process that requires positive working relationships with departments campus-wide.

You are:

• Strongly committed to enhancing the internal and external customer experience
• Proficient with Microsoft Suite
• Able to work independently and take individual initiative as well as the ability to work as a collaborative team member

You will:

• Support registration and services for special student populations including, but not limited to, those participating in special programs
• Continually find ways to improve customer service for all students based on interaction with, and feedback from, these special populations
• Research process improvements, make recommendations, and implement efficiencies
• Maintain positive working relationships with academic departments to assist with course schedule changes
• Maintain the records and systems related to student enrollment with discretion and accuracy in accordance with internal policies and external regulation
• Implement and enforce academic policies
• Collaborate with other departments
• Coordinate registration-related processes
• Provide backup support for routine office tasks such as registration issues and addressing customer inquiries
• Promote teamwork, collaboration, and resource sharing across the Office of the University Registrar and other Enrollment Services areas
• Support the overall operation of the Office of the Student Financial and Registrar Services
• Performs other duties as assigned

You need:

• Bachelor’s degree and two to four years of experience in a Registrar’s Office preferred
• Administrative experience in higher education desired
• Experience with Banner preferred
• Experience working with faculty members and administrative/academic departments
• Excellent verbal and written communication skills
• Professional presentation and demeanor is required
• Excellent organizational skills and great attention to detail with the ability to prioritize and advance multiple tasks simultaneously
• Ability to work independently and take individual initiative as well as the ability to work as a collaborative team member

What’s in it for you:

• Health & Welfare Programs: Employees and their eligible family members, including spouses and dependent are eligible for Medical, Dental, Vision and Life Programs.
• Wellness & Fitness: On-campus Recreation and Fitness Center for employees and families; Employee Assistant Program
• Commitment to Educational Excellence: Tuition assistance for employees and eligible dependents; Tuition exchange opportunities
• Employee Discounts on products, services and educational opportunities
• Work/Life Benefits: Generous paid time off programs; progressive paid holiday schedule (including holiday break between Christmas and New Year’s); 4 weeks of parental paid leave; flexible work schedules including summer hours where applicable.

*The University of New Haven is not a qualifying E-Verify employer and its use of E-Verify is limited to specific government projects. For that reason, candidates with STEP OPT authorization cannot be considered for employment.