Data Collections Specialist - Dallas, TX - Harrison National Employment, LLC (Archwell Holdings, LLC)

Our client, a technology company, located in Dallas, TX is seeking multiple Data Collections Specialists to join their growing team. 
 

Job Requirements: 

• Process confidential data records obtained through telephone interviews or other approved means.
• Identify and resolve inconsistencies in respondents’ responses.
• Establishing a rapport with potential respondents and enrolling companies.
• Ensuring quality control of collected data.
• Identifying and reporting problems in obtaining valid data.
• Interpreting numerical data, reviewing error messages, and correcting data where applicable.
• Adhering to daily, weekly, and monthly deadlines and quotas.

Qualifications: 

• High school diploma or equivalent and two years of relevant experience.
• Proficiency with basic computer functions, to include typing a minimum of 25 wpm, is required.
• Proficiency with Microsoft Word is required. Additional Microsoft Office experience is preferred.
• Demonstrated experience using the internet for research.
• Displays excellent oral and written communication skills
• Strong interpersonal skills and the ability to communicate clearly and effectively
• Basic math skills
• Successfully pass a level 2 government background investigation
• Call center, strong customer service and sales experience is preferred.
• Consistent work history and excellent attendance record is preferred.