Data Center Technician - Pharmaron

Position: Data Center Technician

Department: Information Technology

FLSA Status: Non-Exempt

Location: Carlsbad, CA (ON-SITE)

Job Overview:

The Data Center Technician ensures the seamless operation, maintenance, and security of the organization's IT infrastructure, directly supporting critical business operations and minimizing system downtime. This role is integral to maintaining a reliable data center environment and providing technical support to end users.

Additional tasks:

• Monitor data center infrastructure, including servers, storage systems, network equipment, and power systems to ensure optimal performance.
• Monitor infrastructure (servers, storage systems, network equipment, power systems) for optimal performance.
• Perform regular maintenance tasks, including hardware inspections, software updates, and system backups.
• Ensure the data center meets physical and environmental security standards.
• Troubleshoot LAN/WAN issues and coordinate with IT teams and vendors to resolve malfunctions.
• Assist in computer system validation processes.
• Respond promptly to alerts and incidents, diagnosing and resolving issues to minimize downtime.
• Document incidents, resolutions, and preventive measures accurately.
• Provide end-user support and manage IT tickets.
• Deploy and troubleshoot new PCs and other hardware.
• Travel between company sites may be required, along with occasional evening and weekend work to meet operational needs.
• Other tasks as assigned by the Director of IT.

What We're Looking For:

• We are seeking individuals who have strong communication skills with attention to detail who thrive in fast-paced environments.
• Bachelor's degree in information technology, Computer Science, or a related field, or equivalent work experience and IT Certifications.
• 3+ years of experience in small-to-medium-sized data center operations.
• Proficiency in IT infrastructure, including TCP/IP protocols, LAN/WAN troubleshooting, and cloud-based services.
• Proven experience in PC installation, deployment, and troubleshooting in a Windows environment.

Why Pharmaron?

Pharmaron stands as a leading force in the life sciences industry, offering premier R&D services to partners across the globe. With a workforce of over 20,000 professionals and operations spanning China, the U.S., and the U.K., Pharmaron is committed to delivering innovative R&D solutions that drive advancements in healthcare.

Collaborative Culture: You will thrive in our inclusive and collaborative environment, where teamwork and innovation go hand in hand. Here, your voice matters, and your contributions make a real impact. "Employees Number One" and "Clients Centered" are the core cultural values at Pharmaron. Our culture, which sets Pharmaron apart from other organizations, has evolved from our deep commitment to our employees, partners, and collaborators.

Comprehensive benefit package: As part of our commitment to your well-being, we offer a comprehensive benefits package, including medical, dental, and vision insurance with significant employer contributions. Planning for your future is made easier with our 401k plan and employer match. Plus, you will have access to an Employee Assistance Program to support you in work and life. The expected hourly range for this role in Carlsbad, CA, is $28.00 to $34.00. The final offer will depend on various factors, including the candidate's experience and expertise in the role and industry, specific skillset, and educational background.

How to Apply:

Ready to seize this incredible opportunity? Join us at Pharmaron and be part of a dynamic team driving innovation and excellence in biopharmaceutical research and development. Apply online today!

Got Questions?

If you have any questions about the role or our company, do not hesitate to reach out. We are here to help!

As an Equal Employment Opportunity and Affirmative Action employer, Pharmaron values diversity and inclusion in the workplace, fostering an environment where all individuals are empowered to succeed. Join us in our mission to make a difference in the world of life sciences.

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