Data Center Technician (L1 2nd Shift) - Cypress HCM

Data Center Technician (L1 2nd Shift)

• 12mo Contract w/ possible extension
• 2nd Shift (approx. 3p-12a)
• FTE conversion opportunities
• $32.96/hr + 1.5x OT + Benefits and 401k + Mileage Reimbursement + Cell Phone Reimbursement

Overview:

• As a Data Center Technician, you will be responsible for troubleshooting all console connectivity issues, server power supply related issues, and network connectivity issues. You will also be responsible for assisting less experienced data center technicians with the installation, and troubleshooting, of new SSD’s and NVME’s into existing servers. You will mentor associate data center technicians and assist them with various server maintenance tasks as necessary.

Primary Responsibilities will include:

• Perform basic hardware diagnostic and troubleshooting of servers. Escalating complex issues to Senior Data Center Technicians as necessary.
• Troubleshoot basic Linux OS level issues on all servers.
• Installation of new SSD’s and NVME’s into existing servers.
• Assist our engineers in troubleshooting all autobuild (Linux Kickstart) nodes that do not build properly (stragglers).
• Troubleshooting and resolution of all network connectivity issues at the physical layer (port flapping, port down, link issues, etc.).
• Resolution of manually-generated tickets through cross-functional collaboration across diverse teams.
• Process (identify, tag, and prepare) all server nodes ready for decommissioning and prepare them for our third party ITAM vendor to pick up.
• Assist with any hardware installations that do not fall within the scope of work for quarterly organic growth.

Basic Qualifications

• DCT L1: 2+ years in a Data Center Technician/Engineering role

Pay Rates:

2nd Shift (L1): $32.96/hr W2