Data Center Tech at It Trailblazers

Data Center Tech Job Summary/Description:                                            

Skills equiv. to 2+ years in comparable position. Responsible for monitoring the Data Center environments including: servers, networks, security and databases.  Servers will be backed up, data secured, status reports created, some scripting may be needed along with network (internal and external) reliability.  With SME’s, you must be able to plan, coordinate and implement software version changes and use utility tools to monitor elements of the system, such as memory, central processing unit (CPU) and program errors generated from a system or software problem. Must also have knowledge in systems design and configuration. Strong verbal and written communication skills is required.

We are looking for a DC Tech to join our Team at our Fortune 500 client site. Applicants must be available to work 2nd shift (1:30pm to 12:00am) Monday through Thursday.  THIS IS A WORK_FROM_HOME ROLE.

Responsibilities

• Conduct ongoing, real-time monitoring and detection of incidents using state of the art monitoring technologies
• Prevention of system incidents via the execution of pre-defined inspection scripts to interrogate the health of server operating system, database performance, and evaluation against standard performance levels
• Verification and logging of batch job execution against defined service levels and the resolution of job failures
• Gathering of data to support incident classification and performing the necessary analysis to correctly ascertain client impact
• Execution of defined troubleshooting techniques to analyze system incident symptoms and define the resulting client/associate impact
• Resolution of system incidents via the selection and execution of appropriate incident solutions and communication Requirements

Education/Experience

• 2 year college degree; 4 year college degree preferred
• MIS or Computer Science major preferred
• 2 years related work experience
• Military education or experience may be considered in lieu of civilian requirements listed
• Training or experience associated with the administration and engineering of technical infrastructure including Unix, Windows, Network Storage, middleware, or database
• Experience/education centering on Information Technology or Customer Service in a brokerage operations environment
• ITIL certification preferred.