Data Center Physical Security Specialist , AMER-W DSM Ops - Amazon

Description AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. AWS' Infrastructure Physical Security Team is looking for a Data Center Security Specialist with experience working in critical infrastructure installations, ideally data centers. As a Data Center Security Specialist you will be tasked with driving operational security excellence in a control room setting. You will provide support to on-site security and other customers by completing virtual security tasks via a chat/phone system. Your vigilance will drive a culture of quality, support, and proactive identification of physical security vulnerabilities for remediation. You will interface directly with customers from across the United States, Canada, Brazil, and Mexico. You will extract metrics and observe improvements by looking at available data. You will write and implement security procedures and directives, reports, develop presentations, and advise leadership on the status of physical security operations. The ideal candidate will be open to working non-traditional hours to support a 24x7 security operation. Key job responsibilities - Support daily operations of Data Centers/ Colo environments by completing virtual security task involving security systems and access control - Drive security awareness campaigns aimed at enhancing security vigilance and effectiveness - Experience with workflow ticketing and extraction development of performance metrics - Lead security investigations across campus facilities - As this is a GovCloud region, the selected candidate requires US Citizenship or equivalent status - May be tasked with working different work shifts consisting of Day, Mid or Evening/Overnight shifts. About the team Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon's culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. ** Why AWS **Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. **Diverse Experiences **Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. **Work/Life Balance **We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. **Inclusive Team Culture **Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. **Mentorship and Career Growth **We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. We are open to hiring candidates to work out of one of the following locations: Boardman, OR, USA Basic Qualifications - 1+ year of experience working in a standards-based professional work environment - 1+ year of experience collecting, analyzing, and utilizing data to drive process and system improvement, and effect quality assurance - 1+ year of experience with Microsoft Office tools Familiarity with various Access/Intrusion Control Systems Preferred Qualifications - Associates degree or higher and/or equivalent professional experience in corporate or government security environment - 2+ years of experience with excellent verbal and written communications skills in a professional work setting - 2+ years of experience writing detailed reports - 1+ year of experience with Asana - 2+ years of working in a security related field with electronic security systems - 2+ years of root-cause analysis experience - Familiarity with security program automation and implementation - Ability to interpret program objectives, develop project schedules and manage adherence to established timetables - Ability to communicate effectively with both technical and non-technical individuals regarding physical security standards and policies Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.