Data Center Manager - Jones Lang LaSalle Incorporated

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Some of your day-to-day:

• The Data Center Lead Engineer is responsible for the day-to-day IT operations at the Delaware Data Center and Delaware offices. They are responsible for performing or coordinating all activities within these rooms.
• The Data Center Lead is responsible for implementing the standards and procedures set forth in the client’s Data Center Procedures Manual and the Data Center Access Control Policies. They must be fluent in the standards and practices of the Data Center industry. They are responsible for handling work requests, change management, and documentation of their work.
• Understand the engineering design and operational aspects of Data Center Critical Infrastructure Systems and equipment and the ability to recognize system issues and respond accordingly.
• Responsibility for compliance with the client’s Change Management System for the DC team.
• Conduct routine and ongoing assessments of the infrastructure system operations. Perform tests, and rounds, and analyze data to ensure the proper functioning of all equipment.
• Responsibility for managing the IT work order system (ServiceNow) to ensure that all internal SLAs are met.
• Ensure there is appropriate site coverage and emergency response to infrastructure failures & Delaware alarms.
• Availability to work shift work including evenings, weekends, and holidays.
• Work closely with the Critical Site Operations (CSO) & Aladdin Engineering Platform teams to provide guidance/expertise on design goals, operational characteristics, and infrastructure systems to ensure efficient, maintainable operations.
• Performing tape rotations and custody transfers.
• Implementing Data Destruction procedures.
• Maintain inventory management via Schneider Electric’s Data Center Operations (DCO)/IT Advisor (ITA).
• Supervision and coordination of data center and IDF cleaning services.
• Shipping and receiving of all Data Center equipment and documenting these transactions.
• Testing and tracing network cabling infrastructure.
• Racking and stacking of servers.
• Installation of servers and network cabling infrastructure.  This includes terminating and testing fiber, Twinax, Cat 6, and COAX cables.
• Weekly reporting of Data Center Inventory.
• Attend team meetings and project calls as required.
• Provide administrative management (performance reviews, salary management, recruitment coordination) for 8+ direct reports (JLL).

Who we are looking for:

Required

• 5+ years of experience in data center operations; networking and data communication fundamentals, stacking and racking,
• Knowledge of mission-critical cooling systems, power systems, mechanical systems, and fire suppression systems.
• Working familiarity with Microsoft Office and Work Order Systems/CMMSs.
• A valid state-issued driver's license
• Must be willing to travel as needed to support regional offices in Philadelphia PA, Princeton NJ, Washington DC, and Ashburn VA.
• Availability for 7/24/365 coverage and emergency response to infrastructure and IT equipment failures.

Preferred

• Military experience
• IT, Electrical, or HVAC certifications or licenses

PHYSICAL WORK ABILITIES AND REQUIREMENTS
This position requires frequent walking, climbing, bending, kneeling, lifting, stooping, and working/extending overhead, including:

• Walking large, campus-like settings.
• Lifting a minimum of 50 lbs.
• Climbing stairs and navigating rooftops to access equipment.
• Using ladders up to 30 ft and working from heights.

Schedule: Monday - Friday day shift with on-call required 24/7.

Pay $103,000 - 135,000 depending on experience. This job also offers a 10% targeted bonus of the annual salary.

Location:

On-site –Wilmington, DE

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. Weendeavourto keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

This position may require you to be fully vaccinated against COVID-19. If required, you’ll be asked to provide proof that you’re fully vaccinated upon your start date. You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination. 

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you maycontact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Uspage > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.