Data Center Engineer (L2+) - TechDigital
Princeton, NJ
About the Job
The role will involve support of highly critical production environment and will be engaged in ensuring uninterrupted Data Center services.
Main Responsibilities:
• Responsible for managing all aspects of Data Center activities.
• Manage the utilization of Data Center including space, power, and cooling infrastructure to ensure the Normal Operations of all Managed Compute Devices
• Rack and Stack the Servers / Network / Storage devices in the Datacenter.
• Ethernet/Fiber Cable Swapping or checking the Cable connectivity.
• Unpack and inspect the equipment for physical damages before installation and make necessary arrangements for return for damage equipment.
• Manage all Data Center Cabling and perform all Cabling in accordance with industry standard best practices.
• Manage the utilization of environmental equipment (including Data Center UPS, power systems and backup generators), perform all systems preventive maintenance.
• Perform Data Center space, power and cooling Capacity planning and forecasting.
• Responsible for the physical security of all Data Center facility and equipment
• Maintain contact details of all stakeholders of Data Center and establish a method of communication to maintain uninterrupted services.
• Monitoring of Data Center and enable access to authorized personnel into the Data Center
• Provides Remote hands support to Infrastructure teams (Servers / Networks / Storage etc.)
• Checking power status, LEDs to identify any alarms.
• Shipping / receiving any part/hardware.
• Racking / de-racking equipment or Decommissioning of any hardware.
• Configuring Network Card, KVM or DRAC / RIB /ILO
• Hardware Trouble shooting, upgrades or replacements.
• Insert Storage or backup media on Physical Server/Devices
• Monitor all the facilities (Building Management Systems, UPS, Generator, Batteries, Access control, Fire
• Keeping documentation up to date which includes Rack Elevation Diagram, SOPs, WI and KBAs
• Should have work experience with ServiceNow to handle Incident, Problem and Change management.
• Experience with Tape Library management and understanding of Backup systems
Desired Skills and Experience:
• Experienced in maintaining large scale Enterprise Data Center environment.
• In-depth understanding of current technologies
• Experience of working within a Service environment and technical teams of IT experts
• Experience of working on ITIL ticketing systems (Service Now), understand ITIL framework.
• Experience in representation in Change Advisory Board (CAB) meetings
• Experience of being able to highlight issues and solutions.
• Strong verbal/written communication skills
• Exposure to disaster and recovery practices
• Self-motivated. Ability to learn new technologies on own.
• Strong technical aptitude and ability to research and solve complex issues independently.
• Ability to work as part of a team.
• Ability to participate and contribute during crisis times, assist team members/leads, as needed.
• Show adaptability and flexibility in work to suit business requirements. Be flexible with respect to work requirements and timings of shifts based on business requirements.
• Demonstrate ownership and responsibility in all assignments Build and nurture positive working relationship with customers with the intention to exceed their Expectations.
Main Responsibilities:
• Responsible for managing all aspects of Data Center activities.
• Manage the utilization of Data Center including space, power, and cooling infrastructure to ensure the Normal Operations of all Managed Compute Devices
• Rack and Stack the Servers / Network / Storage devices in the Datacenter.
• Ethernet/Fiber Cable Swapping or checking the Cable connectivity.
• Unpack and inspect the equipment for physical damages before installation and make necessary arrangements for return for damage equipment.
• Manage all Data Center Cabling and perform all Cabling in accordance with industry standard best practices.
• Manage the utilization of environmental equipment (including Data Center UPS, power systems and backup generators), perform all systems preventive maintenance.
• Perform Data Center space, power and cooling Capacity planning and forecasting.
• Responsible for the physical security of all Data Center facility and equipment
• Maintain contact details of all stakeholders of Data Center and establish a method of communication to maintain uninterrupted services.
• Monitoring of Data Center and enable access to authorized personnel into the Data Center
• Provides Remote hands support to Infrastructure teams (Servers / Networks / Storage etc.)
• Checking power status, LEDs to identify any alarms.
• Shipping / receiving any part/hardware.
• Racking / de-racking equipment or Decommissioning of any hardware.
• Configuring Network Card, KVM or DRAC / RIB /ILO
• Hardware Trouble shooting, upgrades or replacements.
• Insert Storage or backup media on Physical Server/Devices
• Monitor all the facilities (Building Management Systems, UPS, Generator, Batteries, Access control, Fire
• Keeping documentation up to date which includes Rack Elevation Diagram, SOPs, WI and KBAs
• Should have work experience with ServiceNow to handle Incident, Problem and Change management.
• Experience with Tape Library management and understanding of Backup systems
Desired Skills and Experience:
• Experienced in maintaining large scale Enterprise Data Center environment.
• In-depth understanding of current technologies
• Experience of working within a Service environment and technical teams of IT experts
• Experience of working on ITIL ticketing systems (Service Now), understand ITIL framework.
• Experience in representation in Change Advisory Board (CAB) meetings
• Experience of being able to highlight issues and solutions.
• Strong verbal/written communication skills
• Exposure to disaster and recovery practices
• Self-motivated. Ability to learn new technologies on own.
• Strong technical aptitude and ability to research and solve complex issues independently.
• Ability to work as part of a team.
• Ability to participate and contribute during crisis times, assist team members/leads, as needed.
• Show adaptability and flexibility in work to suit business requirements. Be flexible with respect to work requirements and timings of shifts based on business requirements.
• Demonstrate ownership and responsibility in all assignments Build and nurture positive working relationship with customers with the intention to exceed their Expectations.
Source : TechDigital