Data Analytics and Salesforce Manager - United Way of Greater Kansas City

United Way of Greater Kansas City serves as a non-profit, focused on bettering the communities of Kansas City through transformative change by providing or allocating social services focused on health, education, and financial stability.

We’re more than fundraisers. We’re the hand-raisers and game changers. We go looking for the tough issues in our community, and with your help, we go solve them. United Way of Greater Kansas City unites donors, volunteers, businesses, nonprofits and community leaders to help change the lives of those in need. We are making Kansas City and the surrounding area better…100 years and counting. Join us.

Reporting to the Director, Data & Insights, United Way of Greater Kansas City (UWGKC) is seeking a Data Analytics and Salesforce Manager to focus on deriving actionable insights through data analytics, as well as optimizing our Salesforce CRM platform for enhanced business operations. The candidate will play a pivotal role in creating forecasting and analytical reports, configuring Salesforce according to organizational needs, and creating custom functionalities.

• Analyze organizational data to produce forecasting and analytical reports that drive decision-making.
• Configure, manage, and optimize the Salesforce CRM to meet business needs and operational efficiencies.
• Design and implement custom Salesforce functionality, along with integration to other third-party systems.
• Develop reporting tools aimed at supporting all teams in the organization.
• Collaborate closely with internal stakeholders to understand business needs, gather requirements, and provide data-driven recommendations.
• Support the ongoing data integrity of the CRM system.
• Identify technological solutions that enhance productivity and simplify processes for internal users.
• Train internal team members, especially those hesitant with technology, ensuring easy adoption and usage of implemented solutions.
• Stay updated with the latest trends in CRM, accounting systems, and other related technologies.

• Bachelor's degree in Computer Science, Data Analytics, Information Systems, Statistics or a related field, or equivalent work experience.
• A minimum of 2 years of experience in data analytics, computer programming, and/or API integration.
• Strong proficiency in SQL querying.
• Experience with backend programming languages.
• Prior experience with Salesforce programming a plus.
• Salesforce Administrator certification a plus.
• Familiarity with modern CRM and accounting systems.
• Excellent problem-solving skills with a flair for identifying technological solutions that improve operational efficiencies.
• Strong communication skills, both written and verbal.
• Ability to work independently and collaboratively within a team environment.
• Familiarity with third-party system integrations.
• Passionate about leveraging technology to drive organizational success.

Benefits: Full health and dental coverage; Flexible paid vacation plus sick leave; 403b with company match; flexible office culture; employee development opportunities

OMNI and our clients are Equal Opportunity Employers and seek diversity in candidates for employment. EEO Employer W/M/Vet/Disabled/Sexual Orientation/Gender Identity.