Data Analytics Manager - United Airlines

There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we’re growing – in the years ahead, we’ll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?

We believe that inclusion propels innovation and is the foundation of all that we do. United's Digital Technology team spans the globe and is made up of diverse individuals all working together with cutting-edge technology to build the best airline in the history of aviation. Our team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions.

Key Responsibilities:

The Data Analytics Manager is part of the business facing Product Delivery team and responsible for analyzing business requirements for data products, pinpointing and resolving discrepancies in data sets, and delivering solutions for analysts throughout the enterprise. This position will also partake in cross-functional projects that require significant analytical and data-mining skills. Large scale data analysis will leverage SQL, analytical tools (e.g. Spotfire, Foundry, Power BI), AWS tool suite, and other programming languages. Activities may include visualization, machine learning, performance assessment, and predictive analytics. The manager will work closely with stakeholders throughout a wide variety of departments.

• Develop and automate large data sets for the purpose of data mining and analysis
• Data mining and analysis for ad hoc projects will include: exploratory data analysis, predictive analytics, and data visualization
• Track and drive activities in the development cycle
• Understand and utilize available tools to solve evolving business problems
• Effectively communicate findings and complex analytical solutions to upper management

United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table!

What’s needed to succeed (Minimum Qualifications):

• Bachelor's degree with a background in a quantitative discipline (Computer Science, Mathematics, Statistics, Economics, Engineering, Operations Research) preferred
• 4+ years of experience as Data Analyst, Business Intelligence Developer, or a related analytical role
• Willingness to expand upon known programming skills and continually develop/learn new technical skills in support of new tools/methods
• Significant exposure to SQL and relational databases
• High degree of proficiency in Excel
• Strong analysis, data manipulation, and problem solving skills
• Desire to attack complex data sets
• Ability to work independently and manage several simultaneous projects with a focus on results
• Must be legally authorized to work in the United States for any employer without sponsorship
• Successful completion of interview required to meet job qualification
• Reliable, punctual attendance is an essential function of the position

What will help you propel from the pack (Preferred Qualifications):

• Masters degree in analytical discipline preferred
• Previous airline experience
• Knowledge of Big Data
• Experience working in an Agile environment
• Experience with machine learning and AI
• Exposure to R, Python, or other data languages

 

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.