Data & Analytics Control Manager, Senior Associate - OneTenCoalition
Columbus, OH
About the Job
Job Description
Join our Controls team in Consumer & Community Banking (CCB), the firm's largest Line of Business. This role offers the opportunity to develop and enhance our control framework, contributing to our continuous approach to risk assessment. You'll be part of a dynamic team which supports CCB in serving millions of consumers and small businesses, with the potential for career growth and skill development in a market-leading company.
As a Data & Analytics Control Manager, Senior Associate, within the CCB Control Management team, you will specifically focus on the Audience Management business, which enables marketers to identify target customers for marketing and servicing communications. In this role, you will be responsible for supporting and enhancing risk and control framework for Audience Management processes to support CCB marketing strategy teams. You'll lead efforts to maintain a robust control environment, act as a change agent by addressing issues promptly, and conduct risk analyses to strengthen our framework. Collaboration with stakeholders across CCB, Compliance, Legal, Risk, and Control teams is essential to drive continuous improvement and support strategic initiatives through data analysis.
Job responsibilities:
Required qualifications, capabilities and skills
About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
Control Management maintains a strong and consistent control environment through a joint accountability model that aligns managers with each function and region to mitigate operational risk. The team focuses on four areas: Control Design & Expertise, Risks & Controls Identification/Assessment, Issues & Control Deficiencies and Control Governance & Reporting.
Join our Controls team in Consumer & Community Banking (CCB), the firm's largest Line of Business. This role offers the opportunity to develop and enhance our control framework, contributing to our continuous approach to risk assessment. You'll be part of a dynamic team which supports CCB in serving millions of consumers and small businesses, with the potential for career growth and skill development in a market-leading company.
As a Data & Analytics Control Manager, Senior Associate, within the CCB Control Management team, you will specifically focus on the Audience Management business, which enables marketers to identify target customers for marketing and servicing communications. In this role, you will be responsible for supporting and enhancing risk and control framework for Audience Management processes to support CCB marketing strategy teams. You'll lead efforts to maintain a robust control environment, act as a change agent by addressing issues promptly, and conduct risk analyses to strengthen our framework. Collaboration with stakeholders across CCB, Compliance, Legal, Risk, and Control teams is essential to drive continuous improvement and support strategic initiatives through data analysis.
Job responsibilities:
- Lead efforts to maintain a robust and disciplined control environment, ensuring our processes are both sustainable and innovative.
- Identify and escalate issues with urgency, collaborating with business partners to implement timely and effective solutions.
- Conduct comprehensive risk and control analyses, uncovering significant gaps and driving root cause analysis to enhance our control framework.
- Work closely with stakeholders across CCB business, Compliance, Legal, Risk, and Control teams to address emerging challenges and drive continuous improvement.
- Analyze program-related data to support and influence business strategies, ensuring alignment with our risk and control objectives.
Required qualifications, capabilities and skills
- Bachelor's degree or equivalent experience.
- 3+ years of experience in the financial services industry, with a strong background in controls, audit, quality assurance, or operational risk management.
- Skilled in Microsoft Office Suite (Word, Excel, PowerPoint)
- Strong decision-making, communication, organization, and project management abilities.
- Ability to work autonomously, demonstrating critical thinking and problem-solving skills.
- Proven ability to build strong relationships and work effectively in a team environment.
- Excellent prioritization and time management skills to handle multiple tasks efficiently.
- Experience with SAS, Snowflake, cloud technologies, etc.,
About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
Control Management maintains a strong and consistent control environment through a joint accountability model that aligns managers with each function and region to mitigate operational risk. The team focuses on four areas: Control Design & Expertise, Risks & Controls Identification/Assessment, Issues & Control Deficiencies and Control Governance & Reporting.
Source : OneTenCoalition