Data Analyst - Randstad USA

job summary:

What You Can Expect In This Role

Looking for a Data Analyst to manage and analyze trouble tickets related to data inconsistencies and system errors, identifying root causes and implementing corrective actions. Analyze large datasets in the EDW and Snowflake environments to derive insights, support decision-making, and ensure data quality across insurance product lines.

What You'll Do In This Role

Key Competencies

• Analytical Thinking: Ability to analyze data patterns and trends, identify discrepancies, and provide solutions for data-related issues.
  
  
• Technical Expertise: Proficient in SQL, with experience in querying and managing data within both on-premise and cloud (Snowflake) data environments.
  
  
• Problem Solving: Skilled at troubleshooting data issues, addressing root causes, and implementing efficient solutions.
  
  
• Collaboration: Effective communication and teamwork skills to work with cross-functional teams across various time zones.
  
  
• Attention to Detail: Detail-oriented approach to data integrity, quality assurance, and documentation.

Technical Skills:

• Proficiency in SQL, with knowledge of advanced queries and data manipulation.
  
  
• Familiarity with ETL processes, data warehouse design, and data integration methods.
  
  
• Experience with trouble ticketing systems or service management tools is a plus.

Other Skills:

• strong written and verbal communication skills.
  
  
• Ability to work independently and collaboratively within a team.
  
  
• Comfortable working in a fast-paced, multi-tasking environment with both onshore and offshore teams.

Key Responsibilities

• Troubleshoot and Resolve Data Issues: Manage and analyze trouble tickets related to data inconsistencies and system errors, identifying root causes and implementing corrective actions.
  
  
• Data Analysis and Reporting: Analyze large datasets in the EDW and Snowflake environments to derive insights, support decision-making, and ensure data quality across insurance product lines.
  
  
• Collaboration: Work closely with onshore and offshore team members to address data issues promptly and support operational objectives.
  
  
• Data Management and Querying: Use SQL extensively to query data, develop reports, and support ad-hoc data requests from business stakeholders.
  
  
• Support Data Integrity: Maintain and enhance data quality, integrity, and accuracy within the Enterprise Data Warehouse, ensuring compliance with company standards and regulatory requirements.
  
  
• Process Documentation: Document troubleshooting steps, analysis processes, and resolutions for knowledge sharing within the team.

What We're Looking For

• College Degree in the field of computer science, information science, management information systems Preferred
  
  
• Minimum 8 years' IT development experience or equivalent Preferred
  
  
• Effective verbal and written communications skills and the ability to communicate with business partners and other IT staff
  
  
• Problem solving skills sufficient to perform research and recommend a proposed solution to problems
  
  
• Able to work on multiple tasks and meet established deadlines
  
  
• Able to effectively direct and coordinate the work of other team members on a project without having HR management responsibility for them
  
  
• Knowledge of computer programming languages as required for the system

 
location: West Des Moines, Iowa
job type: Permanent
salary: $110,000 - 130,000 per year
work hours: 8am to 4pm
education: Bachelors
 
responsibilities:

What You Can Expect In This Role

Looking for a Data Analyst to manage and analyze trouble tickets related to data inconsistencies and system errors, identifying root causes and implementing corrective actions. Analyze large datasets in the EDW