Data Analyst (Hybrid in Chicago) - Nextpoint

Job Description
Data Analyst

Join Us At Nextpoint!

Who We Are and What We Offer

Nextpoint delivers transformative software and services for all law-kind. Our award-winning team is 100% focused on making it simple, fluid, and affordable for law firms of all sizes to win the day, with streamlined ediscovery workflows, simplified case management, and best-in-class security at every point. Our secure, cloud-based solution lets teams begin document review in minutes with powerful data analytics tools, a user-friendly interface and collaborative access from anywhere.  Innovative case prep and presentation features exceed expectations of what smart eLaw software can do.

We seek out colleagues who are interested in joining a company where they will get to see their direct impact on an established yet growing business.  We understand the value of ensuring that each individual can see a career path at Nextpoint and has opportunities to develop their professional skills.  We take pride in having a friendly, open office life that is relaxed and honest. We enjoy spending time with one another in the office as well as outside of work. We are problem solvers, simplifiers, and challenge seekers, but above all we strive for a happy workplace and satisfied clients.

Don’t just take our word for it that we’re awesome!

• 50 BEST STARTUPS TO WORK FOR IN CHICAGO, IL 2024
• 100 BEST PLACES TO WORK IN CHICAGO, IL 2024
• 50 BEST STARTUPS TO WORK FOR IN THE US 2024
• Glassdoor
• G2
• Capterra 
• Nextpoint Culture

Benefits and Perks

• Compensation is competitive and commensurate with experience
• Flexible Hybrid Schedule (2-3 days in office each week)
• PPO Health Plan, Dental and Vision
• Health, Dependant, and Transit FSA
• Generous PTO Policy & Paid Holidays
  (Other PTO perks: Flexible Summer Hours, Quarterly Mental Health Days, 2 Floating Holidays)
• Annual professional development stipend
• Monthly flexible benefit stipend
• 401k plan & match
• Free in-office lunch every day and a stocked kitchen and bar!
• And more!

About the Role

In this role, the selected candidate will serve as a Data Analyst in our Chicago office on our client-facing Data Strategy Group on the larger Data Analytics Team.  The successful applicant will be responsible for assisting clients and users with their complex data issues, escalating issues/bugs to the appropriate parties (as necessary) and developing systems and internal processes that make handling/manipulating large/complex datasets and legacy data platform migrations increasingly efficient and effective. The ideal candidate will use analytical, data manipulation, and problem-solving skills to ensure our clients are maximizing their investment in Nextpoint and achieving high levels of success.  This is a fast paced and challenging role, but for the appropriate candidate that thrives on problem solving, leveraging/documenting learnings from prior data manipulation projects, and contributing to the evolution of the software, it is a great opportunity to be part of a fantastic and growing team.

Responsibilities:

• Strategize and execute large data import/migration needs
• Escalate tickets to the Software Engineering teams when necessary.
• Organize and oversee a personal data intake queue to ensure that all deadlines are being met and to update stakeholders.
• Contribute to an ever evolving library of findings, considerations, and scripts pertaining to legacy data migrations and complex data imports into the Nextpoint platform.
• Consult with clients regarding their complex data projects, provide pricing/project quotes, and provide progress updates/reports to the clients and end users, in concise, understandable terms.
• This role will be part of an on-call rotation for periodic after hours and weekend support (approximately on week every two months)
• This role is a hybrid in-office/remote with the expectation that 3 days out of the work week would be in the Chicago Nextpoint office.

Qualifications:

• 3-5 years’ of experience as a Data Analyst or similar role
• Bachelor’s Degree: in Engineering, Technology, Business, Legal or related fields; or significant relevant experience.
• Familiarity with file formats and document types from macOS and Windows applications and utilize third-party software to perform conversions when necessary 
• Advanced skills with Excel (vlookups, macros, etc.). 
• Experience using formulas in Excel to manipulate data.
• Create scripts to meet specific data service needs
• Experience with a support/ticketing/PM system such as Zendesk or Jira strongly preferred
• Ability to accurately determine a client’s requirements and take ownership of client requests.
• Experience with ESI (Electronically Stored Information) in a litigation environment is a plus.
• Experience with litigation support/e-Discovery software is a plus. 
• Experience with document load files i.e. DAT, OPT, CSV, LFP etc.
• Experience with object-oriented development (Ruby, Java, Perl, Python, etc.) is a plus.
• Technical troubleshooting skills to understand and address data file issues, identify and navigate network problems, and diagnose various technical issues.
• Strong communication skills (written and verbal)
• Proven aptitude for working within tight deadlines and a fast paced environment
• High attention to detail, excellent organization, and client-service orientation skills.
• Has been vaccinated or will soon be vaccinated for Covid-19

Equal Opportunity Employer

Nextpoint is an equal opportunity employer. We strive to foster a diverse workplace, actively seeking to recruit, retain and promote people of color and LBGTQ+ candidates. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. If you are interested in our company we encourage you to apply even if you do not see an applicable job description, as we are growing fast and are always on the lookout for high performing, curious, entrepreneurial-minded individuals to join our team!