Data Analyst - E-Commerce - AXS - Los Angeles, CA

AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the most iconic venues in the world. Since our founding in 2011, we’ve consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the perfect seats, and enjoy unforgettable live entertainment, and we continue to lead the evolution of our industry today.

We’re passionate about improving the fan experience and providing game-changing solutions for our clients, and we’re always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment. Together we keep the world cheering.

The Role

Our new Data Analyst - E Commerce will contribute to a growing team as we scale those offerings and continue to build meaningful data insights for the business. This role will work directly with AXS data leadership as well as clients and partners in the US and abroad (Europe and Japan).

What You’ll Do

• Perform quantitative and qualitative analysis of business results, including financial, operations, marketing, and customer data, through SQL, Looker & Adobe Analytics
• Develop ongoing performance reporting for management in all operational areas of the business, and distribute reports as needed, with recommendations for improvement
• Provide in-depth analysis of web analytics & marketing data and summarize findings with recommendations.
• Assist other analytics team members with models & initiatives aimed at improving business performance
• Assist team in creation of recurring and ad-hoc presentations for strategic planning, internal meetings, and external business development opportunities
• Monitor and manage data sources, and follow up on issues to ensure data quality and accuracy

What to Bring

• BA/BS Degree (4-year) (Advanced Degree Preferred) in Business Analytics, MIS, Economics or another analytical field
• 2-4 years In Business, Analytics, MIS, Economics or another analytical field.
• Experience with programming and/or statistical analysis tools preferred (e.g., JavaScript)
• Experience with modern analytic & data visualization tools
• Experience with digital and/or social media marketing & web analytics (e.g. using Google Analytics or Adobe Analytics)
• Experience with web tracking orchestration tools (eg. Google Tag Manager, Adobe Launch)
• Solid quantitative analytical skills, with the ability to derive insights from large data sets, exceptional attention to detail, and a desire to creatively solve challenging problems.
• Solid written and verbal communication skills, with the ability to clearly present complex concepts and analytical findings to a wide variety of audiences, from executives to field staff.
• General business acumen, with the ability to analyze the live events industry and recommend business improvements.
• Ability and initiative to manage multiple short and long-term projects independently, while building effective partnerships with stakeholders across the company.
• Comfort with the Microsoft Office suite as well as advanced analytical tools & data analysis methodologies.
• Music or other entertainment experience a plus; a passion for music and knowledge of artists and industry trends preferred.
• Willingness to adapt to a fast-paced work environment; hack, test and learn mentality; team player.
• Certified Business Intelligence Professional Preferred

Pay Scale: 78,086-102,488

What’s in it for You?

• The opportunity to make a real impact by building meaningful data insights for the business
• Extraordinary People – we’re not kidding!
• Meaningful Mission - Helping revolutionize an industry and deliver better experiences for fans and clients around the world.
• Opportunities for learning and leveling up through training and education reimbursement.

Why AXS?
AXS, a subsidiary of AEG, sells millions of tickets every year for 500+ partners across North America, Europe, and Asia, from venues like the O2 in London and the Red Rocks Amphitheatre in Denver to teams like the Los Angeles Clippers, Minnesota Timberwolves, and Houston Rockets. Headquartered in Downtown Los Angeles, California, AXS employs more than 500 professionals in multiple locations worldwide, including Charlotte, Cleveland, Dallas, Denver, Las Vegas, London, Tempe, Stockholm, and Tokyo. At each location you’ll find a team of dedicated, diverse employees (we’ve dubbed ourselves “Fanatix”) who create groundbreaking products and services in a fun, fast-paced environment.  

To learn more about our culture and values, visit: https://solutions.axs.com/careers/

More about AEG

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

We’re an equal opportunity employer and never discriminate based on gender, age, race, religion, color, national origin, sexual orientation, marital status, veteran status, or disability status. We are dedicated to a diverse, inclusive and authentic workplace, so if you’re excited about this role but can't "check every box" in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles.