Data Analyst - St. Louis Area Foodbank

This role is not fully remote, you will be required to be onsite.

St. Louis Area Foodbank (SLAFB)

JOB DESCRIPTION

Job Title: Data Analyst

Immediate Supervisor: Vice President of Community Impact and Innovation

Employees Supervised: N/A

FLSA: Exempt

General Description/Position Summary:

The Data Analyst is a key member of St. Louis Area Foodbank team and leads data analytics, client reporting, forecasting, organizational projects, and mining data for strategic insights, opportunities, and efficiencies to support operational excellence. The Data Analyst provides insight into the best ways the Foodbank can achieve its mission of building a stronger bi-state region by nourishing people, empowering communities, and transforming systems by leveraging data analytics. This individual will address complex organizational challenges and operate as an internal consultant to analyze data to develop and recommend strategic improvements. The Data Analyst will be essential in the Foodbank's effort to continually define its impact in its service territories. In this role, the Data Analyst will interface on a regular basis with Foodbank's leaders to support organizational efficiencies to further our mission. The ideal candidate will possess a unique blend of data analytical technical skills, business acumen, project management, and interpersonal savvy.

Duties and Responsibilities:

• Serve as the organization's subject matter expert for data analytics, strategic analysis, reporting, and project management.
• Ensure compliance to all Feeding America contract requirements as it relates to data.
• Provide analytic and consultative support to internal stakeholders within the Foodbank, in support of our mission:
  • Gather data from various sources, model the data, develop tools to visualize patterns and trends, and work with key stakeholders to analyze needs, trends, and/or evaluate current programs and initiatives.
  • Lead the interpretation of raw data, statistical results or otherwise compiled information from internal or external sources.
  • Present analyzed data via tools (i.e., charts, maps, trendlines, dashboards, etc.) and visualizations.
  • Assist key stakeholders to identify key performance indicators (KPIs) and measurements, and work to put systems in place that can make that information available to the resources that need it.
  • Assist key stakeholders in arriving at data-driven recommendations such as possible new initiatives that directly impact neighbors struggling with food insecurity.
  • Develop and assemble reports as requested for key stakeholders.
  • Serve as the organization's subject matter expert on all software within the Microsoft Dynamic Navision suite of programs.
• Assist in driving the vision of a data-driven organization to reality by assisting in various data infrastructure and data governance efforts:
  • Work with all departments within the Foodbank to support and improve the organization's data procedures, policies, security guidelines, expectations, and execution.
  • Perform requirements analysis for data efforts that feed reports and dashboards.
  • Lead efforts to create and customize multiple data dashboards to meet the needs of Foodbank and assist in grant reporting and forecasting efforts.
  • Create and maintain documentation for data analysis efforts including requirements, design, Standard Operating Procedures (SOPs), and manuals.
• Lead and execute the Foodbank By The Numbers (FBBTN) project annually.
• Extract and combine data from multiple data sources for reporting and analysis.
• Partner with Foodbank leadership to lead and deliver strategic organizational-wide projects including planning, requirements gathering, management, analysis, and training.
• Contribute to the creation of and delivery of strategic presentations needed for Executive Leadership Team and Foodbank Board of Directors review.
• Partner in developing SOPs for data reporting, analysis and use as needed.
• Gather, analyze, and forecast large amounts of information quickly and problem solve effectively.
• Perform ad hoc reporting as needed.
• Complete other special projects as assigned based on business and organizational needs.
• Additional duties and responsibilities as assigned.

Qualifications:

• Bachelor's Degree from an accredited university required.
• Minimum of 3 - 5 years of data analytics experience required.
  • Experience and demonstrated proficiency as a Data Analyst, ability to demonstrate equivalent training/experience in a business or nonprofit environment with direct responsibility for applying technology.
  • Strong and proven understanding of data architecture, data management strategies, and logical database design.
  • Extensive Microsoft 365 experience and advanced proficiency in all Microsoft suite of tools.
• At least 3 years of experience with enterprise class Business Intelligence (BI) data gathering and reporting solutions using SQL, Tableau, Web Analytics, and Power BI platforms.
• Substantial Enterprise Resource Planning (ERP) systems management and implementation experience.
• A minimum of 3 years of recent experience developing and managing enterprise data warehouses.
• Experience in the following fields preferred: Mathematics, Economics, Project Management, Social Science Research, and Data Analytics Framework.
• Previous non-profit experience preferred.
• Experience in the food banking system, consumer-packaged goods food industry or retail food distribution preferred.
• Understanding and application of descriptive statistics.
• Excellent written and verbal communication.
• Ability to create and deliver presentations to various audiences regarding data analytics.
• Excellent attention to detail, ability to work on multiple projects concurrently, and meet deadlines.
• Ability to establish and maintain effective working relationships with diverse internal and external stakeholders.
• Passion for the Foodbank's mission and the ability to demonstrate SLAFB's Core Values (Stewardship, Teamwork, Agility, and Respect).
• Ability to work independently and as part of a team.

Work Schedule:

• Monday - Friday onsite at the SLAFB facility and in the community as needed.
• However, flexibility will be granted as appropriate in accordance with the SLAFB's Remote Work/Working From Home Policy.
• Occasional weekend (Saturday/Sunday) or evening hours may be required.
• Meeting attendance may require overnight travel.

The impact you'll make:

At the St. Louis Area Foodbank, we are working to build a stronger bi-state region by nourishing people, empowering communities, and transforming systems. With the dedicated partnership of nearly 600 hunger-relief programs and local agencies - including soup kitchens, food pantries, shelters, and residential programs - we are responding to hunger in communities across 26 counties in Missouri and Illinois by distributing food to more than 400,000 people every year.

Since opening in 1975, and with the tremendous support and generosity of this community, the St. Louis Area Foodbank has grown to become our region's largest food distribution charity dedicated to feeding those in need. Together, we are feeding people and working to address the root causes of hunger for lasting impact every day.

About the St. Louis Area Foodbank:

• The St. Louis Area Foodbank (SLAFB) is a member of Feeding America, which is a national network of 200 food banks all working together for the common goal of ensuring equitable access to nutritious food.
• This nationwide network offers us a variety of resources, like food, funds, best practices, and gives our work a much bigger, louder voice than we could hope to have on our own.
• The St. Louis Area Foodbank supports 26 counties - 14 in Missouri and 12 in Illinois - thus serves, supports and stewards a diverse group of stakeholders across our region, as well as serves as a member of Feeding Missouri (the 6 Feeding America Food Banks in Missouri) and Feeding Illinois (the 7 Feeding America Food Banks in Illinois).
• As a food bank, we collect food from a variety of sources, such as manufacturers, retail stores, farmers, and individual donors.
• We then store, sort, and repackage that food at the highest safety standards and finally distribute that food to our network of agencies and programs, which work directly with people in the community.
• We facilitate the movement of food safely and efficiently and offer the kinds of resources and support to our partner agencies that a single food pantry or shelter could not hope to access on its own.
• VISION: A nutritionally secure Missouri and Illinois.
• MISSION: Building a stronger bi-state region by nourishing people, empowering communities, and transforming systems.

What we can offer you:

Beyond a great mission, dedicated team members, and an incredible opportunity to truly make a difference in our community, you will be generously rewarded for your contributions including:

• Competitive pay commensurate with experience
• Generous Paid Time Off (PTO) plan
• 403b plan with robust company match
• Comprehensive benefits (medical, dental, vision, group company-paid life insurance, short-term disability, and more!)

We work hard, play hard and change lives - so apply to join our Foodbank Family!

SLAFB Diversity, Equity, and Inclusion (DEI) Statement

You are welcome at the St. Louis Area Foodbank (SLAFB) for who you are. At the SLAFB, we strive to empower our team to embrace and celebrate who they are by cultivating a diverse, equitable, and inclusive work environment. Doing so strengthens our organization, cultivates a culture where everyone feels valued and can bring their best selves to the SLAFB and enables us to nourish people, empower communities, and transform systems. At the SLAFB, we champion diversity, equity, and inclusivity to create a respectful and fulfilling workplace representing a broad range of lived experiences and viewpoints. We are committed to building a diverse and inclusive team that reflects the neighbors and communities we serve in the bi-state region to enhance engagement and connectivity with all key stakeholders.

This job description does not list all the duties of the job. Performance of other duties may be requested. Evaluations will be in part based upon performance of the tasks listed in this job description. St. Louis Area Foodbank has the right to revise this job description at any time. The job description is not a contract for employment.

Revised April 2024