Dairy Herd Management Systems Support Specialist at GEA Process Engineering

Responsibilities / Tasks

• Become expert in GEA FT's "Robotic Milking Concept" and "Good Cow Milking" techniques, with basic hygiene knowledge.
• Support and master Dairyplan, DairyNet suite, and CowScout herd management software, and understand competitors' software.
• Document and report requirements for new products, design changes, and software updates.
• Assist technical support team and conduct software updates as necessary.
• Provide comprehensive technical product training and support for internal employees, dealers, and customers, covering equipment, networking, and management software.
• Analyze pre-sale and pre-start-up herds, prepare dealers and customers for transition, and champion successful milking system startups. .
• Consult customers on herd management/performance, software-related issues, and conduct follow-up on farm visits and consultations with dealers and farmers.
• Monitor and assist with current test farm installations.
• Cooperate and communicate with sales personnel, keeping them informed of new projects and potential issues.
• Develop and deliver product-focused presentations to dealers and customers.
• Attend trade shows and industry meetings, actively participating in relevant industry organizations.
• Stay informed on trending topics in dairy management that impact equipment, software, and herd management practices.
• Maintain relationships with other dairy data organizations to facilitate software interfaces for customer operations and establish long-term partnerships.

Your Profile / Qualifications

• Preferred: B.S. in agricultural, technical, or related field with 3+ years of experience, or 7-10 years' experience without degree.
• M.S. and other technical certifications are highly encouraged.
• Proficiency in Herd Management software and data management.
• Practical, on-site experience in production agricultural systems.
• Dairy management experience is highly encouraged, including nutrition, animal health, and milking.
• Proficiency in project layout, dairy farm operation, and project management.
• Ability to lead and collaborate within a team to achieve common goals.
• Flexibility and situational awareness to formulate quick action plans.
• Strong training, teaching, and technical presentation skills.
• Competence in network communication.
• Mechanical and electronic knowledge for system troubleshooting.
• Excellent organizational, interpersonal, and communication skills.

Working at GEA Group has significant benefits!

• 11 Paid Holidays
• PTO - Paid Time Off
• Medical Plans
• Dental Insurance
• Vision Insurance
• Health Savings and Spending Accounts
• Tuition Reimbursement
• 401k with excellent employer match
• Wellness Incentive Program
• Employee Assistance Program

#Engineeringforthebetter

Did we spark your interest?
Then please click apply above to access our guided application process.