Cyber Security Specialist/IT Technician III - Fair Haven Community Health Care

New Haven, CT 06513

About the Job

Fair Haven Community Health Care

FHCHC is a forward-thinking, dynamic, and exciting community health center that provides care for multiple generations at nearly 140,000 office visits in 19 locations. Overseen by a Board of Directors, the majority of whom are patients themselves, we are proud to offer a wide range of primary and specialty care services, as well as evidence-based patient programs to educate patients in healthy lifestyle choices. As we grow and are able to bring high-quality health care to more areas that need access, we continue to put our patients first in everything we do. The mission of FHCHC is “To improve the health and social well-being of the communities we serve through equitable, high quality, patient-centered care that is culturally responsive.”

For over 50 years, we have been a health care leader in our community focused on providing excellent, affordable primary care to all patients, regardless of insurance status or ability to pay. Fair Haven is proud to have a diverse and motivated team of professionals who are constantly seeking ways to enhance and improve the health and well-being of all patients. We believe that everyone should have access to high-quality medical and dental care, regardless of ability to pay.

Job purpose

Reporting to the Assistant Director, the Cyber Security Specialist/IT Tech 3 will operate independently and as part of a team to ensure our software, hardware, and related components are protected from cyber-attacks and perform other duties as assigned in the IT department.

Duties and responsibilities

The Cybersecurity Specialist/IT Tech will drive Fair Haven Community Health Center’s (FHCHC) Cyber Security Program which include email security, vulnerability management, incident response, DLP, and helping to implement various global cyber security objectives into the FHCHC environment. Typical duties include but are not limited to:

Provide feedback and work with other departments, and business units to implement security best practices.
Configure, deploy, troubleshoot, and migrate VMWare EsXi virtual machines that are load balanced and utilize NIC teaming and account for failover.
Automate tasks using critical analysis, PowerShell scripts and other automation methods.
Identify and recommend changes in workflow, procedures, forms and/or data.
Provide teammates input to workflow, design, build and testing expertise to ensure a safe working environment.
Monitor and respond to security events using various tools (i.e. QRadar, Nessus, Windows RSAT).
Inform management of all issues that are impacting or will impact assigned area/s.
Perform vulnerability management and scanning, Active Directory, and network account management.
Manage and maintain network equipment and infrastructure.
Run operational reports for senior staff and provide training and direction to IT staff.
Work with the I.T. Team to complete tickets in a timely manner.
Assist with the development, planning and deployment of major I.T. and Cyber Security projects.
Proactively Identify problematic areas and implement solutions.
Collaborate with external vendors in Research and recommend new products.
Supports security CI-CD, implementation and support including analysis, planning and preparation.
Work in user awareness activities, programs and workshops to create a security-first mindset in the organization.
Designs training programs and workshops for staff
Requires on call response when needed.

Qualifications

Associate Degree in Information Technology or equivalent (A, Net, Security, MCP certifications) Bachelor’s degree preferred. At least four years of increasingly responsible job experience, preferably in the health field, With general understanding of HIPAA regulations. Oral and written proficiency in English required. Experience with Microsoft Cloud Security (Office365) and Meraki Security Appliances also required.

Expertise in PC hardware and related concepts; Microsoft client operating systems including Windows 10, 11, Windows Server; email concepts and client software, including Microsoft Outlook; MS Office and other various Windows applications; file sharing and printing, workgroup vs. domain-based networks, backup software; Active Directory, Office 365 and networking concepts and devices, routers, switches, cabling, especially pertaining to small and mid-size business environments.

The selected candidate will have experience managing and configuring different Cyber Security systems, ability to and mitigate cyber threats and malicious activity, and with mobile devices, iOS, and Android. Curiosity, creativity, proactivity, and analytical problem-solving skills are highly desirable.

Direct Reports

None

OSHA Status

Category III—Low Risk Position

Generally works in an office environment with no exposure to bloodborne pathogens

Physical requirements

Physical Demands: Requires walking, bending, sitting, standing, writing, reading, telephone use, data input into computer, pulling medical records, Mental Demands: Ability to cope with continual changing priorities under potentially stressful conditions. Manual Dexterity Required: Ability to use a keyboard, telephone.

American with Disabilities Requirements:

External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis.

Fair Haven Community Health Care is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

Source : Fair Haven Community Health Care