Customer Support Specialist - Kytzo

Job Title: Part-Time Customer Support Specialist

Location: Chicago

Key Responsibilities:

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate product information and troubleshoot issues.
• Document customer interactions and resolutions in the system.
• Assist in maintaining a high level of customer satisfaction.
• Collaborate with team members to improve service processes.

Qualifications:

• High school diploma or equivalent; college coursework preferred.
• Excellent communication and problem-solving skills.
• Experience in customer service is a plus.
• Ability to work flexible hours, including evenings and weekends.