Customer Support Representative - Emerson Group
Swedesboro, NJ 08085
About the Job
Manufacturing Client in Bridgeport, NJ area looking for Customer Service Representatives.
- Temp to Hire, $22./hr (GREAT benefits once permanent)
- Work in call center to take calls in a professional manner, and determine the nature of the call.
- Take all possible action including research, working with computer, completing forms and other follow-up to expeditiously ensure that accurate information and service is provided.
- Obtain required information and respond when necessary to complete action on inquiries/requests received.
- Complete appropriate paperwork and associated computer data/order entry to accomplish required actions.
- Edit orders accurately for input into SAP.
- Ability to work in a fast paced environment with continuous interruptions.
- Must have good oral and written communication and organizational skills.
- Ability to organize workload for timely accomplishment of work.
- Ability to communicate with all Company employees in a businesslike and professional manner.
- Ability to appropriately handle stress and interact with others.
- Possess strong overall office skills, including use of computers, their applications, and other office equipment.
- Ability to proofread for accuracy.
- Ability to work independently.
- Ability to continually learn and utilize the computer and work within the Configurator and SAP.
- Ability to learn and understand the basic concepts of power transmission equipment, associated nomenclature and catalog information in order to meet customer needs and processing procedures.
- Associate’s Degree in an Applied Science or equivalent direct industry experience is preferred. Although, degree not required.
- Must have strong attention to detail and be able to multi task.
- Normal work hours are 8:00 am – 5:00 pm Monday – Friday*
Source : Emerson Group