Customer Support Representative - Compunnel Inc.

Columbus, OH

Job Title: Customer Support/Account Rep - Sr | Level 2
Location: Columbus, OH - 43219
Contract: 6 months

Responsibilities:

Manage incoming customer inquiries via phone, email, and chat.

Provide exceptional support and resolve issues efficiently.

Maintain accurate records of customer interactions.

Collaborate with team members to enhance service delivery.

Identify opportunities for process improvements.

Qualifications:

Preference for a college degree or equivalent experience.

Previous contact center experience is a plus.

Strong communication and problem-solving skills.

Ability to work in a fast-paced environment.

Source : Compunnel Inc.