Customer Support and Payment Specialist - Geomet Recycling
Garland, TX 75042
About the Job
Who is GEOMET Recycling?
Why GEOMET?
Summary / Objective:
- Communication: Act as a liaison between customers and our internal sales team, resolving any grading discrepancies, addressing inquiries, and providing updates on payment status.
- Payment Processing: Accurately calculate the value of scrap metal based on the established grading criteria and process payments to customers in a timely manner.
- Purchase Order Management: Manage and organize purchase orders and related documentation, ensuring all necessary information is recorded and maintained.
- Quality Assurance: Collaborate with the quality control team to confirm the accuracy of grading standards.
- Data Entry: Input and maintain accurate records of scrap metal transactions and customer information in our database systems.
- Problem Resolution: Handle customer disputes or concerns professionally and efficiently, striving to find mutually beneficial resolutions.
- Cross-functional Support: Collaborate with sales and account management teams to provide seamless support and contribute to overall customer satisfaction
Required Education and Experience:
- High school diploma or GED.
- Minimum 2-3 years of administrative / support experience
- Experience in the scrap metal industry is preferred but not required.
About Geomet Recycling:
Who is GEOMET Recycling?Our mission is to provide quality metal recycling processing and consolidation services to independent and industrial clients. We strive to become a leader in the scrap industry through a focus on quality performance, customer satisfaction, teamwork and continual improvement. GEOMET Recycling is a passion for recycling, people, and making the world a better place. The values that define our company are integrity, passion, sustainability, gratitude and safety. Why GEOMET?With a career at GEOMET—you have more than a job—you have a family. As a family-owned operation, the camaraderie, sense of community, and positive work environment is evident from the start. Above all, GEOMET supports the belief that each and every team member adds to the overall success of our company. Become a valued member of our team and find your new home with GEOMET Recycling.