Customer Support Associate - Closed Door Pharmacy at CVS Health

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
 
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary:

Curious what a career in a closed-door pharmacy setting could look like? Join our Omnicare pharmacy team as a Support Staff member and work in a collaborative environment focused on delivering the best customer support.

Day in the Life:

As a Front-End, Pharmacy Support Staff member, you will assist in order entry tasks and medication dispensing processes. Our front-end team is focused on entering in orders, working alongside the pharmacist to ensure accuracy, and providing best in customer service.  Additional tasks and responsibilities include:

• Calculating and/or verifying correct dosage based on prescriptions
• Entering new and refilling orders in a timely and accurate manner
• Preparing backup pharmacy orders
• Complying with a process that addresses all state and federal guidelines regarding medication labeling

The Team:

Omnicare, a CVS Health Company, provides care to those in skilled nursing facilities, assisted living communities, and chronic care settings.
Although Omnicare pharmacies are not open to the public, you’ll work amongst great colleagues in a supportive environment aligned with the company’s mission, allowing our customers to focus on giving their patients the best care.

Required Qualifications:

• One (1) or more years of experience as a pharmacy technician

Preferred Qualifications:

Additional Skills/Experience, but not Required:

• Prior experience in the long-term care industry
• PTCB National Certification

Education:

• Verifiable High School Diploma or GED

Pay Range

The typical pay range for this role is:

$16.00 - $28.84

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  
 
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.  The Company offers a full range of medical, dental, and vision benefits.  Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees.  The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners.  As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.  
 
For more detailed information on available benefits, please visit Benefits | CVS Health

We anticipate the application window for this opening will close on: 02/14/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.