Customer Success Manager (Spanish) - Buffalo, NY - Odoo Inc
Buffalo, NY
About the Job
Customer Success Manager (Spanish) - Buffalo, NY
Odoo ERP system is enterprise resource planning software used company-wide for the management of business processes. Odoo provides seamlessly integrated functional business apps called Odoo apps that form an ERP solution. Our unique proposition of integrated apps that work seamlessly together allows users to automate and track everything they do. The open-source development model of Odoo has allowed us to leverage thousands of developers and business experts to build the world's largest ecosystem of fully integrated business apps.
Odoo has become a global network with more than 12+ million users and partners in more than 120 countries, and we continue growing with 2000+ daily downloads. We are growing fast and need to hire faster.
Apply Now! Recruitment GuidebookUsers of the Product
12,000,000
Company Growth
60% Year over year
Company Maturity
Profitable
We are currently searching for a highly motivated candidate to
join our Customer Success Team in Buffalo!
Team Size
15 people
What we expect
This is a hybrid (40% remote and 60% onsite) role in Buffalo, NY.
Odoo is seeking to significantly expand its vibrant and innovative sales teams. Apply to work within an organization that values independence, flexibility, and personal growth.
The Customer Success Team is helping customers streamline their business processes with Odoo’s integrated software solutions. This is a sales job for people who are excited to work at the intersection of software and business. You’ll learn the value that software can provide across a variety of verticals and how Odoo’s diverse suite of apps (over 50!) can be used to alleviate company needs.
We expect the candidate to be proactive and have a "get it done" spirit.
Product Complexity
Personal Evolution
Autonomy
Customer Relationship
Quality of Product / Tools
Responsibilities
- Contact customers currently using Odoo
- Analyze clients' business operations and drive adoption
- Execute all phases of a subscription renewal plan
- Build and maintain relationships with clients
- Empathize with customer needs
- Be part of the entire sales cycle
Must Have
- Bachelor's Degree or an equivalent combination of education and experience
- Passion for software products
- An ability to communicate value in a sales setting
- Proficiency in G-Suite applications preferred
- Excellent communication skills
- Spanish fluency (professional or native/bilingual)
- Proven track record of exceeding quota
- 1-2 years experience in sales
Nice to Have
- Experience with ERP
- Experience in a SaaS company
- Available immediately
- Additional languages(English, Portuguese, or French)
- An affinity for business operations
What's great about the job?
- What's great about the job?
- You’ll join a team of smart, hardworking people in a friendly, fun, and open culture.
- In a short period of time, you’ll learn the inner workings of various business industries.
- We value autonomy and innovation, so you’re free to be creative.
- Your work will have an impact, with real responsibilities and challenges in a fast-evolving, growing company.
- We have an awesome product that customers love!
The Odoo culture
Building a company we love.
READWho is your manager?
Being a team leader at Odoo.
READThe founder's story
From 1 to 250 employees in a few years.
READWhat we offer.
- Compensation includes base salary and commission
- Healthcare, Dental, Vision, Life Insurance, Flexible Spending Account, Health Savings Account, 401K Matching, and Pre-Tax Commuter Benefits
- PTO (Paid-Time-Off), paid sick days, and paid holidays
- Employee Assistance Program: 3 X 1-hour telehealth calls with certified mental health professionals
- Evolve in a nice working atmosphere with a passionate, growing team!
- Snacks, fruit, and coffee/drinks on tap!
- Company-sponsored events for groups of 6+ employees
The annual compensation range for this role is $60,000-$85,000 (Total On Target Earnings). Please note that actual annual compensation may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. The annual compensation reflected, includes on target commissions or variable pay, where applicable.
Compensation & Benefits
A full-time position
Attractive salary package
Healthcare, Dental, Vision, and more
Pre-tax Commuter Benefits
Exchange Program
Apply to a similar position
in a subsidiary of Odoo
Sponsored Events
Afterwork events, several team building activities
Trainings
12 days trainings a year and books for career development
Sport Activity
Play any sport with colleagues,
the bill is covered
Eat & Drink
Fruits, Snacks and Coffee provided
Become part of our team!
Ensuring a diverse and inclusive workplace where we learn from each other is core to Odoo's values. We welcome people of different backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer and a pleasant and supportive place to work.