Customer Success & Collections Specialist - Stark Tech

Advance your career with the Stark Tech team. We'll shape your future together!

Stark Tech is a total optimization provider of facilities and energy solutions.

Stark Tech leads the market in providing cutting-edge facilities and energy solutions. We integrate systems, offer energy-efficient equipment and services, and provide building analytics to help customers meet sustainability goals. Our large-scale equipment converts waste to renewable natural gas, reducing greenhouse gas emissions. Additionally, we enhance the utility grid with microgrid and battery energy storage solutions, along with solar development consulting services. Join Stark Tech to be part of the future of energy transformation.

What you can expect We believe your well-being and satisfaction are vital for a fulfilling career. We are gritty, employee, and customer-focused. Here are some of the benefits we provide:

• Paid Time Off & Holidays
• 401(k) with employer match
• Medical/Dental/Vision insurance
• Health Savings Account (HSA) and Flexible Spending Account (FSA)
• HSA employer contribution
• Life and Disability insurance
• Wellness Program (participation incentives)
• Employee Assistance Program
• Competitive pay
• Career development

At Stark Tech, we're looking for a Customer Success & Collections Specialist to join our team and play a vital role in fostering strong customer relationships while ensuring efficient credit and collections processes. This position is perfect for someone who thrives in a collaborative environment and enjoys working closely with internal teams and customers to drive results.

In this role, you'll handle a variety of responsibilities, from managing customer collections to supporting credit limit setups and creating insightful reports. You'll collaborate across teams, leveraging your problem-solving skills to contribute to Stark Tech's success.

What are we looking for

• High School Diploma or GED required.
• 5 years of proven customer service and/or collections experience.
• Experience with monthly reporting (DSO).
• Working with ERP system or similar.
• Proficient computer skills, including MS Office and Excel.
• Strong communication and customer service skills required.
• Ability to multi-task, work under pressure and meet deadlines required.
• Must be able to deal with a large volume of work in a fast-paced, time-sensitive environment.

Working with us

Our fast-growing organization offers competitive pay, a positive work environment, and opportunities for career growth within the company. If you're a motivated individual with a sense of accountability, resiliency, and a dedication to providing exceptional customer service, we encourage you to get in touch with us.

The advertised compensation range for this position represents what we believe, at the time of posting, to be competitive and acceptable by reviewing comprehensive market data to include industry, and roles of similar responsibility and level. Within the range, wage will be determined by several factors including candidate knowledge, job-related skills, experience, and relevant education or training.