Customer Services - LaborMAX Staffing

Assist new applicants with employment process answering all questions with regards to working with LaborMax Staffing and qualifying potential workers for the completion of I-9 documents. Administering safety exam to potential employees. Maintain level of authority with temporary workers to monitor, resolve, or direct complaints, problems, injuries as need dictates. Terminate temporary employees when necessary. 1 Assist with dispatching activities which include the workers completion of sign in sheet, collection of advance slips, distribution of requested equipment, selecting worker for job assignment, detailing and communicating duties to selected worker and directing worker to the location of assignment. 1 Input data into computer program from a variety of source documents to insure the up keep of all employee and customer files. Assist with the development of new and existing customer data base by building relationships with clients and potential clients through telephone contact. This includes resolving client problems, collection of payments due, price quoting within assigned parameters of authority. 2 Process payroll for temporary worker's from completed work ticket while collecting borrowed equipment, matching equipment sales and advances against paycheck for accuracy. Insuring proper documentation for days work is completed before distribution of check. 2 Perform outside sales activities (primarily cold calling) to acquire new customers. Telephone follow up as appropriate. Build and enhance customer relationships through customer visits. Build and maintain database of qualified sales prospects. 3 Answer telephone, and provide routine information to caller or direct caller to appropriate person. Assist with customer calls, taking job orders and general work order information or customer file information. Address potential workers questions with regards to employment. Perform routine office support tasks including;organizing and maintaining branch filingTyping with 25 WPM accuracy Computer skills, Windows, word, database Customer Service Skills Optimistic Outlook Must be comfortable in a sales role with minimal fear of rejection Mathematical skills in addition, subtraction and problem solving Flexible Schedule Initiative and staminaTyping with 25 WPM accuracy Computer skills, Windows, word, database Customer Service Skills Optimistic Outlook Must be comfortable in a sales role with minimal fear of rejection Mathematical skills in addition, subtraction and problem solving Flexible Schedule Initiative and stamina