Customer Service - VT Group, Inc.

Growing Delaware County based manufacturing business is seeking a motivated professional to join our team!

Job Title Customer Service Representative

Department Sales Service

Areas of Concentration: Secondary packaging

Position Summary

The Customer Service Representative is an administrative professional who serves as an integral member of the Secondary Packaging Project Team and is responsible for organizing and coordinating all aspects of assigned projects. Under the direction of the Sales Manager the CSR will interface with department heads and internal staff to continually provide exceptional service that ultimately exceeds customer expectations. The Customer Service Representative will facilitate the requirements to move graphics from a conceptual stage on through to a final approval, manufacturing and deliverables.

Responsibilities:

• Establish and maintain professional customer relationships and respond in a timely fashion to requests and concerns of client.
• Coordinating all aspects of assigned projects from inception to completion as it relates to graphics facilitation and utilizing time management through to plate manufacturing process
• Process orders in a clear, timely and accurate manner and manage project documentation

Qualifications:

The ideal candidate is organized, detail-oriented and capable of multi-tasking in a fast-paced environment. If you are a deadline and process-driven individual with a strong work ethic and a background in office administration, we would like to hear from you!