Customer Service Technical Content Editor - Diverse Linx

Woodridge, IL

About the Job

Title : Customer Service Technical Content Editor with Automotive Domain
Location : Woodridge IL (Day 1 Onsite )
Type : Fulltime/Contract

Solid understanding of US English, including grammar and spelling.
Experienced Information Developer/Technical Writer with more than 4 years of experience
Hands-on experience with developing customer service documentation
Familiarity with using style guides, especially the Chicago Manual of Style
Ability to offer constructive feedback to authors
Familiarity with the automotive or trucking industry
Knowledge of Electrical/Electronics/Mechanical terms used in Automotive or trucking industry
Experience with service tools and its specifications used for vehicle servicing
Good understanding of Agile environment & alignment to Agile writing principles
Excellent verbal and written communication skills
To work with cross-functional Teams
Knowledge of XML and DITA XML authoring using PTC Arbortext Editor
Work to improve the content and appearance of customer documentation continuously
Achieve expert product knowledge to produce quality materials and high-level technical solutions being developed
Excellent analytical and problem-solving skills
Experience in providing automation solution for Arbortext as per customer s requirement
Exposure in Automotive Domain if any
Development of appropriate documentation to support technical publication manuals
The candidate must have bachelor s degree in engineering
Ability to communicate effectively across multiple levels of management

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.

Source : Diverse Linx