Customer Service Team Leader/Assistant Manager - Goodwill Industries of Northern WI and Upper MI

Goodwill Industries of Northern Wisconsin and Upper Michigan is seeking an Customer Service Team Lead/Assistant Team Leader to assist with retail operations in Houghton, MI.

Position responsibilities include:

• Assisting with hiring, training, developing, supervising, evaluating, and scheduling team members
• Operating store according to budget
• Ensuring proper handling and processing of donations
• Ordering and maintaining store supplies
• Completing Monthly Safety Site Inspections, Incident/Accident reports, Team Meeting and Safety minutes, and other reports on a regular basis

Minimum and preferred qualifications:

• High School Diploma or GED
• Retail work experience required
• Experience in a management/supervisory retail setting preferred.
• Must be willing to work evenings, weekends, and some holidays. 

Pay will be based on experience with starting wage range of $36,000 plus bonuses. Goodwill Industries offers a dynamic, supportive work culture, a comprehensive benefit package, and opportunities for advancement.

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