Customer Service Specialist - Creative Financial Staffing

CUSTOMER SERVICE SPECIALIST

ABOUT THE COMPANY:

• Looking for a company to grow with? Come join our clients expanding team!
• Family-like company environment that values working harmoniously.
• Searching for go-getter adept in providing excellent customer service to their clients.
• They are looking to bring on a Customer Service Specialist.

OVERVIEW OF THE CUSTOMER SERVICE SPECIALIST ROLE:

• Customer Service Specialist manages customer queue of inquires efficiently
• Communicate with customers via phone, email, and chat
• Customer Service Specialist documents customer conversations in CRM system: Salesforce
• Manage shared email inbox on a daily basis
• Vendor/Event Management
• General Admin Tasks as needed

PREFERRED QUALIFICATIONS FOR CUSTOMER SERVICE SPECIALIST:

• Phone, Email, and Chat Customer Service experience (preferred)
• Typing speed of 40 WPM minimum
• Exceptional Written and Verbal Communication Skills
• The Customer Service Specialist needs experience with Salesforce CRM
• Experience handling miscellaneous admin and data entry tasks

MaxSalary: USD50000
MinSalary: USD37000