Customer Service Specialist - Masco Corporation
Overland Park, KS
About the Job
This job was posted by https://www.kansasworks.com : For more
information, please see: https://www.kansasworks.com/jobs/13134264
r
rJohnson County Community College
r
rPosition, Department: Customer Service Specialist, Operations
Type of Position: Part-time Regular, Non-Exempt
Work Schedule, Hours per week: Varies depending on department needs,
25 hours per week
Pay Range: $15.95-$20.31 and determined based on relevant years of
work experience.
Benefits Category: Part-time Benefits
Position Summary: Aid and support all aspects of Bookstore
operations and maintain positive customer service to Bookstore staff,
college faculty and staff members, students, and local patrons. Provide
general Bookstore information and sales support, maintain the sales
floor, handle customer inquiries and complaints, and operate a cash
register.
Required Qualifications:
- Mid-level support role.
- Completes routine tasks under moderate supervision.
- Requires a High School Diploma and at least 1 year of related
experience.
To be considered for this position we will require an application,
resume, and cover letter.
*Unofficial transcripts are required for all Adjunct faculty and
Faculty positions.
Position Details: Job duties include but are not limited to:
- Assist customers with purchases and perform cashiering duties.
- Stock shelves and create barcodes/shelf tags for merchandise.
- Answer general customer questions and de-escalate and resolve any
complaints.
- Assist other Bookstore departments with special projects related to
ordering, price checks, and inventory.
- Onboard and train new Bookstore clerks on Bookstore procedures.
- Process returns, exchanges, inner-account transfers, and technology
purchase transactions.
*Duties and responsibilities, as required by business necessity, may be
added, deleted or changed at any time at the discretion of management,
formally or informally, either verbally or in writing. Scheduling, shift
assignments and work location may be changed at any time, as required by
business necessity.
About JCCC: Established in 1969, Johnson County Community College is
dedicated to transforming lives and strengthening communities through
learning. Located in Overland Park, Kansas, JCCC has enjoyed a national
reputation for educational excellence and student success for more than
50 years. That's five decades dedicated to smaller class sizes, more
resources and a thriving campus culture - not to mention our competitive
tuition rates and extracurricular experiences that transcend the norm.
Equal Employment Opportunity: JCCC provides equal opportunities and
equal access to all individuals and is an affirmative action employer.
JCCC does not discriminate on the basis of sex, race, color, national
origin, ancestry, disability, age, religion, marital status, parental
status, military status, veteran status, sexual orientation, gender
identity, genetic information or other factors that cannot be lawfully
considered in its programs and activities, which includes employment and
admissions, in accordance with Titles VI and VII of the Civil Rights Act
of 1964, the Equal Pay Act of 1963, the Age Discrimination in Employment
Act of 1967, the Age Discrimination Act of 1975, Executive Order 11246,
Title IX of the Education Amendments of 1972, Section 503 and 504 of the
Rehabilitation Act of 1973, the Americans with Disabilities Act, the
Vietnam Era Veteran's Readjustment Assistance Act, the Jobs for
Veterans Act of 2002, the Kansas Acts Against Discrimination and all
other applicable civil rights and nondiscrimination laws.
Inquiries concerning JCCC's compliance with its nondiscrimination
policies (including Title IX, Title VI and Section 504 inquiries) may be
referred to a Title IX Coordinator
([ itleIX@jccc.edu](https://apptrkr.com/get_redirect.php?id=5884198&targetURL=mailto:TitleIX@jccc.edu)),
or Director of Human Resources, or the Dean of Students and Learner
Engagement at Johnson County Community College, 12345 College Blvd,
Overland Park, KS 66210, 913-469-8500; or to Office for Civil Rights,
Kansas City Office, U.S. Department of Education, One Petticoat Lane,
1010 Walnut Street, Suite 320, Kansas City, MO 64106, Telephone:
816-268-0550,Facsimile: 816-268-0559, Email to:
[OCR.KansasCity@ed.gov](https://apptrkr.com/get_redirect.php?id=5884198&targetURL=mailto:OCR.KansasCity@ed.gov).
Disclosure: If you need any assistance throughout the search
process, please reach out to the HR Generalist for this position. In
accordance with the college policy, finalists for this position will be
subject to criminal background investigations. Individual hiring
departments at JCCC may elect to administer pre-employment tests, which
are relevant to essential job functions as part of the applicant
selection/hiring process. Many departments require those selected for
hire to submit a certified transcript for a
information, please see: https://www.kansasworks.com/jobs/13134264
r
rJohnson County Community College
r
rPosition, Department: Customer Service Specialist, Operations
Type of Position: Part-time Regular, Non-Exempt
Work Schedule, Hours per week: Varies depending on department needs,
25 hours per week
Pay Range: $15.95-$20.31 and determined based on relevant years of
work experience.
Benefits Category: Part-time Benefits
Position Summary: Aid and support all aspects of Bookstore
operations and maintain positive customer service to Bookstore staff,
college faculty and staff members, students, and local patrons. Provide
general Bookstore information and sales support, maintain the sales
floor, handle customer inquiries and complaints, and operate a cash
register.
Required Qualifications:
- Mid-level support role.
- Completes routine tasks under moderate supervision.
- Requires a High School Diploma and at least 1 year of related
experience.
To be considered for this position we will require an application,
resume, and cover letter.
*Unofficial transcripts are required for all Adjunct faculty and
Faculty positions.
Position Details: Job duties include but are not limited to:
- Assist customers with purchases and perform cashiering duties.
- Stock shelves and create barcodes/shelf tags for merchandise.
- Answer general customer questions and de-escalate and resolve any
complaints.
- Assist other Bookstore departments with special projects related to
ordering, price checks, and inventory.
- Onboard and train new Bookstore clerks on Bookstore procedures.
- Process returns, exchanges, inner-account transfers, and technology
purchase transactions.
*Duties and responsibilities, as required by business necessity, may be
added, deleted or changed at any time at the discretion of management,
formally or informally, either verbally or in writing. Scheduling, shift
assignments and work location may be changed at any time, as required by
business necessity.
About JCCC: Established in 1969, Johnson County Community College is
dedicated to transforming lives and strengthening communities through
learning. Located in Overland Park, Kansas, JCCC has enjoyed a national
reputation for educational excellence and student success for more than
50 years. That's five decades dedicated to smaller class sizes, more
resources and a thriving campus culture - not to mention our competitive
tuition rates and extracurricular experiences that transcend the norm.
Equal Employment Opportunity: JCCC provides equal opportunities and
equal access to all individuals and is an affirmative action employer.
JCCC does not discriminate on the basis of sex, race, color, national
origin, ancestry, disability, age, religion, marital status, parental
status, military status, veteran status, sexual orientation, gender
identity, genetic information or other factors that cannot be lawfully
considered in its programs and activities, which includes employment and
admissions, in accordance with Titles VI and VII of the Civil Rights Act
of 1964, the Equal Pay Act of 1963, the Age Discrimination in Employment
Act of 1967, the Age Discrimination Act of 1975, Executive Order 11246,
Title IX of the Education Amendments of 1972, Section 503 and 504 of the
Rehabilitation Act of 1973, the Americans with Disabilities Act, the
Vietnam Era Veteran's Readjustment Assistance Act, the Jobs for
Veterans Act of 2002, the Kansas Acts Against Discrimination and all
other applicable civil rights and nondiscrimination laws.
Inquiries concerning JCCC's compliance with its nondiscrimination
policies (including Title IX, Title VI and Section 504 inquiries) may be
referred to a Title IX Coordinator
([ itleIX@jccc.edu](https://apptrkr.com/get_redirect.php?id=5884198&targetURL=mailto:TitleIX@jccc.edu)),
or Director of Human Resources, or the Dean of Students and Learner
Engagement at Johnson County Community College, 12345 College Blvd,
Overland Park, KS 66210, 913-469-8500; or to Office for Civil Rights,
Kansas City Office, U.S. Department of Education, One Petticoat Lane,
1010 Walnut Street, Suite 320, Kansas City, MO 64106, Telephone:
816-268-0550,Facsimile: 816-268-0559, Email to:
[OCR.KansasCity@ed.gov](https://apptrkr.com/get_redirect.php?id=5884198&targetURL=mailto:OCR.KansasCity@ed.gov).
Disclosure: If you need any assistance throughout the search
process, please reach out to the HR Generalist for this position. In
accordance with the college policy, finalists for this position will be
subject to criminal background investigations. Individual hiring
departments at JCCC may elect to administer pre-employment tests, which
are relevant to essential job functions as part of the applicant
selection/hiring process. Many departments require those selected for
hire to submit a certified transcript for a
Source : Masco Corporation