Customer Service Specialist from Innova Solutions

Innova Solutions is hiring for a Customer Service Representative

Customer Service Specialist

Position type: Contract (W2)

Location: Charlotte,NC /Salt Lake City, UT/ St Louis, MO- Hybrid role.

The ideal candidate will have:

• 2 years of Customer Service Financial Services or Contact Centre experience.
• Brokerage background
• Active Series 7 certification

As a Customer Service Specialist- you would:

• Participate in low to moderately complex initiatives and identify opportunity for process improvements within Customer Service.
• Review and analyze basic or tactical Customer Service assignments or challenges that require research evaluation and selection of alternatives related to low-to-medium risk deliverables.
• Present recommendations for resolving low to moderately complex situations and exercise some independent judgment while developing understanding of function policies procedures and compliance requirements.
• Provide information to client personnel in Customer Service.

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American Cybersystems, Inc is acting as an Employment Business in relation to this vacancy.