Customer Service Specialist - APR Consulting

Job Title: Customer Service Specialist

Location: Cypress, CA 90630

Duration: Potential for conversion based on business needs

Shift: 1st Shift

Responsibilities:

• Provide exceptional customer support via phone, email, and chat.
• Resolve customer inquiries and issues promptly and effectively.
• Maintain accurate records of customer interactions.
• Collaborate with internal teams to enhance customer satisfaction.

Qualifications:

• High school diploma or equivalent; degree preferred.
• 1-2 years of customer service experience, preferably in automotive.
• Strong communication and problem-solving skills.
• Proficient in Microsoft Office and CRM software.