Customer Service and Scheduling Coordinator - Team Sunshine Construction, LLC

Hudson, MA 01749

About the Job

Team Sunshine is obsessed with being New England's Premier Installer and leaving no doubt with our guys this is the best company to be at in New England. We aren't perfect but we are highly committed to nailing that goal and are looking for professionals who want to build this company to that ideal.

A solar Scheduling Project Coordinator is responsible for scheduling installation dates for projects while keeping customers and team members informed during each step of the install process. They coordinate with the service, operations, and account manager teams to provide collaboration within the organization. Additionally, the Scheduling Project coordinator communicates with clients to ensure excellent customer service and also handle customer needs, should any issues arise.

Key Responsibilities:
● Serve as the primary point of contact for clients and stakeholders during the solar installation process.
● Follow daily/weekly agenda to ensure task completion and the project continues moving
forward.
● Address client concerns and ensure customer satisfaction. (Answer phone/emails)
● Examine project plans to ensure they correspond with material procurement team and customer requests.
● Communicate and provide prompt and timely updates in the organization pipeline/CRM
● Oversee creation of bill of materials for each project, site capture (photograph platform), and other project requirements
● Maintain printed copies of required documents for each installation job (completed weekly)
● Assist in managing and maintaining additional requirements needed for installation
● Other tasks as required

Benefits:
We offer a highly competitive salary and benefits package, including health insurance, dental, eye and paid time off. Additionally, we provide opportunities for career growth and advancement within the company.
$22/hr

If you are passionate about the solar industry and have the skills and experience we are looking for, we encourage you to apply for this exciting opportunity.

Source : Team Sunshine Construction, LLC